*Govt* Temp Customer Service ( 6 months | Up to $20/hr)

SCIENTEC CONSULTING PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A government agency seeks passionate individuals to engage with the public, handling enquiries and case management. This role, based in Maxwell, requires strong communication skills and offers a contract of 6 months with the potential for extension based on performance. Candidates with customer service experience will find this an advantageous opportunity.

Qualifications

• Singaporean citizenship required.
• Prior experience in customer service or public-facing role is an advantage.

Responsibilities

• Attend to daily enquiries and escalations from the public via emails and phone calls.
• Sort, triage, and manage incoming public cases effectively.
• Provide administrative support to the team and assist with ad-hoc tasks.

Skills

Strong communication skills

Job description

Location: Maxwell (Nearest MRT: Tanjong Pagar)
Working Hours: Monday to Friday, 8:30am to 6:00pm
Contract Duration: 6 Months, Extendable based on performance
Salary: $13 - $20 per hour

Join a government agency and be part of the team that engages directly with the public. We are looking for passionate individuals with strong communication skills to handle enquiries and assist in case management.

Job Scope:

• Attend to daily enquiries and escalations from the public via emails and phone calls
• Sort, triage, and manage incoming public cases effectively
• Provide administrative support to the team and assist with ad-hoc tasks as required

Requirements:

• Singaporean only
• Prior experience in customer service, call centre, or any public-facing role is an advantage

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Tan Jin Yee Bernice - R1875810
ScienTec Consulting Pte Ltd – 11C5781