Google Workspace Account Manager, Small/Medium Businesses, Google Cloud (English)

Google Workspace Account Manager, Small/Medium Businesses, Google Cloud (English)

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Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in business, building client relationships, or account management.
• Experience in business or consulting with Cloud based technologies (e.g., Software as a Service (SaaS), Platform as a Service (PaaS)) in a global environment.
• Ability to communicate in English fluently to interact with internal and external stakeholders.

Preferred qualifications:

• Experience in promoting Google Workspace or productivity tools in Australia and New Zealand market.
• Experience in executing email campaigns and using Customer Relationship Management (CRM) tools.
• Experience in promoting with and through resellers.
• Experience in translating analysis and insights into business plans.
• Experience in Cloud/SaaS promoting to SMB and Mid-Market customers.
• Experience in managing multiple tasks with shifting priorities and varying deadlines.

About the job

The Google Cloud Small/Medium Businesses (SMB) team focuses on working with small and medium-sized businesses, startups, and digital native customers.

In this role, you will help to develop the business, bring Google's portfolio into SMB companies around the world, and manage customer and stakeholder relationships with ease. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Manage a portfolio of Google Cloud customers to maintain and grow their existing business.
• Work with business partners to generate business opportunities within their customer base.
• Identify opportunities to advocate for other parts of the Google product and services portfolio.
• Share customer feedback with Product and Marketing to improve the overall customer experience.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Sales, General Business, and Customer Service

Industries

Information Services and Technology, Information and Internet