Golf Club Fitter

Dynamic Human Capital Pte Ltd; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading company specialized in golf services seeks a skilled Club Fitter to enhance customer performance through personalized fitting sessions. The ideal candidate will have strong technical knowledge of golf clubs, sales expertise, and a commitment to providing exceptional customer experiences. This role involves managing fitting facilities, achieving sales targets, and engaging customers effectively in a fast-paced environment.

Qualifications

• 1–2 years of experience in golf club fitting or technical roles.
• Proven experience in achieving sales targets.

Responsibilities

• Provide professional club fitting services through personalized sessions.
• Manage fitting facilities & equipment, ensuring adherence to company standards.
• Drive custom club fitting sales by promoting personalized equipment.

Skills

Technical knowledge of golf clubs

Sales skills

Customer service

Communication

Teamwork

Tools

Club fitting tools

Repair tools

Job description

Responsibilities

Club Fitting Services Excellence

• Provide professional club fitting services through 1-to-1 personalized sessions by analyzing swing mechanics, recommending ideal club specifications, and offering custom-fitted or off-the-shelf solutions to enhance customer performance.

• Deliver exceptional customer experience and engage with customers through expert guidance and technical insights, ensuring a memorable shopping experience by addressing inquiries, resolving concerns, and educating them on the benefits of club fitting.

• Manage fitting facilities & equipment to ensure all club fitting equipment and software are properly maintained, used exclusively for fitting services, and aligned with company standards, while coordinating with HQ for tools, systems, and product support.

Fitting Facilities & Equipment Management

• Ensure all equipment and software are used solely for club fitting and testing, with access limited to qualified MST Golf Professionals/PICs.

• Maintain fitting equipment on-site as company property, only allowing removal with prior Management/PIC approval.

• Collaborate with HQ for product, tool, and system support, ensuring the latest technologies and fitting methodologies are implemented.

Sales & Marketing Support

• Drive custom club fitting sales by promoting the benefits of personalized equipment to customers.

• Support marketing efforts through engagement in promotional activities such as fitting demos, tour support, academies, and corporate golf programs.

• Assist in the execution of brand fitting events to ensure customers receive high-quality, brand-aligned fitting experiences.

Sales Commitment

• Achieve or exceed weekly sales target and proactively promote products that suit customer needs while cross-selling complementary goods and services to boost sales.

• Execute in-store marketing and promotional displays based on company’s guidelines and support local golf sales events.

• Demonstrate product knowledge and continuous learning for the latest golf products, trends, and promotions to service customer inquiries.

Inventory Management

• Monitor stock levels to ensure shelves are always well-stocked, tidy, and reflect accurate inventory levels to avoid customer dissatisfaction.

• Conduct regular inventory checks and assist in cycle counts and annual stock takes to maintain inventory accuracy and prevent shrinkage.

• Assist in coordinating with stock merchandisers and report low-stock or overstock situations to support inventory management.

Store Operation & Safety

• Maintain store cleanliness to ensure the store is clean, organized, and presentable to reflect the brand's professionalism and attract customers.

• Maintain merchandise in accordance with company’s visual merchandising guidelines; actively participate in all merchandising activities including daily stock maintenance, product transfers, and folding clothes.

• Support operational efficiency and assist with opening and closing duties, including cash handling and securing the premises.

ILG Membership

• Register new members by actively encouraging customers to sign up and assisting them through the registration process.

• Promote ILG membership benefits by educating customers on the advantages of ILG membership, such as exclusive discounts, events, and perks.

• Build customer loyalty by cultivating long-term relationships through personalized service and follow-ups to encourage repeat business.

Requirements

• 1–2 years of experience in golf club fitting, repair, or a similar technical role.

• Strong technical knowledge of golf clubs and components.

• Hands-on experience with club fitting and repair tools.

• Proven experience in achieving sales targets and KPIs.

• Strong client focus with an ability to build lasting relationships.

• Exceptional verbal and presentation skills.

• Positive, collaborative, and goal-oriented team member.

• Friendly, professional demeanor with effective communication.

• Ability to perform well in a fast-paced environment.

• Demonstrates punctuality, honesty, and discipline.

• Self-motivated, driven, and open to feedback.

• Able to commit to rotating shifts (opening & closing hours).

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

We regret to inform you that only shortlisted applicants would be notified.

Dynamic Human Capital Pte Ltd |EA License No.:12C6253

Han Tze Jian |EA PersonnelNo.:R1658384