Global Network Service Manager

Helius Technologies Pte Ltd; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

A leading technology firm in Singapore is seeking an experienced professional to oversee and improve their global network operations. The ideal candidate will have a robust background in network architecture and design, especially in Azure cloud environments. You will lead a team of engineers, mentor them, and ensure exceptional service delivery. Your role will encompass strategic planning, operational troubleshooting, and collaboration with cross-functional teams to maintain high standards of security and compliance.

Qualifications

• Minimum 10 years work experience in network operations.
• 4 years experience in enterprise network design including Azure cloud desired.
• Professional certifications preferred.

Responsibilities

• Lead a global team of network engineers.
• Develop and improve network architecture for Azure cloud.
• Diagnose and resolve complex network problems.

Skills

Leadership in global team settings

Network operations

Network architecture design

Azure cloud

Incident resolution

Networking technologies operation

Automation

Tools

Cisco certifications

Fortinet Firewall

Azure certifications

Terraform

Ansible

Job description

Job Requirement:

• Required skills:Experience in leading team members in global settings.
• Minimum 10 years work experienceinnetwork operations
• Minimum 4 years experience in enterprise network design including Azure cloud; international experience desired.
• Hands on experience in planning, design & implementation of network architecture
• Understanding of Azure cloud and data centre network architectures.
• Professional level certifications core data centre networking (e.g. Cisco), Firewall (e.g. Fortinet), Cloud Provider. (e.g. Azure) and Automation (e.g. Terraform) are preferred

Responsibilities:

Strategic:

• Develop global team of network engineers and mentor them to ensure the delivery of exceptional service.
• Develop network architecture patterns to ensure highly secure and scalable connectivity across sites and Azure cloud.
• Maintain and improve the existing enterprise network infrastructure for Azure Cloud, IT and OT environments at global scale.

Operational:

• Lead and coordinate incident resolution across different internal and vendor teams.
• Hands on L2/L3 experience to diagnose and resolve complex network problems, including connectivity issues, performance bottlenecks, hardware failures
• Maintain and operate various networking technologies including:
• Security products such as firewall, IPS, WAF
• Azure networking solutions, including Azure ExpressRoute, VPN, Firewalls, and Network Security Groups (NSG).
• Network components such as routers, switches, wireless access points (WAP), SSL VPN.
• Global networking including SD-WAN, MPLS, VPN, DNS, Radius.
• Automation experience (Ansible or Terraform)
• Develop and maintain network documentation and diagrams.
• Collaborate in regular security assessments to identify vulnerabilities and ensure compliance with industry standards and regulations
• Collaborate with the security team to develop and enforce network and security policies
• Collaborate with cross-functional IT teams to support network-related projects.
• Stay updated with the latest networking technologies and best practices.