Global AI Solutions Engineer

ByteDance; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

ByteDance's Lark global team drives enterprise AI workspace adoption across international markets, balancing a consistent global product with localized GTM strategies. You will shape go-to-market plans, work cross-functionally to solve market challenges, and translate ideas into real customer growth while aligning with a single platform.

You will collaborate with Sales, Product, and Customer Success to design, demonstrate, and deliver solutions that drive measurable business outcomes, connecting

Qualifications

• 4+ years in solution engineering/consulting/architect roles within a SaaS organization.
• Hands-on experience with collaboration, workflow automation, or integrations.
• Excellent verbal, written, and presentation skills in English and Mandarin Chinese.
• Experience building and delivering PoCs, including responses to RFIs/RFPs.
• Hands-on experience using AI products and applying them to solve business problems.

Responsibilities

• Partner with Account Executives to drive complex deals involving multiple C‑level stakeholders.
• Lead technical discovery and qualification to understand customer objectives and success criteria.
• Prepare and deliver value-based demonstrations and PoCs, including hands-on technical responses to RFIs/RFPs.
• Guide customers through the evaluation process to ensure the solution meets objectives and technical requirements.
• Collaborate with Marketing, Sales, Partners, and Customer Success to accelerate acquisition and support existing customers.
• Work closely with Product teams to share market insights and influence the roadmap.
• Act as a trusted technology advisor to customers, partners, and internal stakeholders.

Skills

Solution engineering

PoCs/RFIs/RFPs

English & Mandarin

AI product experience

Tools

SaaS platforms

iPaaS

Cloud infrastructure

Job description

ByteDance's Lark global team drives enterprise AI workspace adoption across international markets, balancing a consistent global product with localized GTM strategies. You will shape go-to-market plans, work cross-functionally to solve market challenges, and translate ideas into real customer growth while aligning with a single platform.

You will collaborate with Sales, Product, and Customer Success to design, demonstrate, and deliver solutions that drive measurable business outcomes, connecting