Global Account Manager - Corporate and Institutional Banking

HSBC; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

HSBC is seeking a high-caliber Global Account Manager to oversee liquidity and cash management needs for a diverse portfolio. This role involves building strong relationships with financial institutions, identifying growth opportunities, and managing service delivery across global platforms. The ideal candidate will demonstrate expertise in client management and possess a keen understanding of cash management risks.

Qualifications

• Strong understanding of cash management and related risks required.
• Proven ability to build relationships with decision-makers.

Responsibilities

• Manage liquidity and cash management needs for a client portfolio.
• Identify opportunities to support client growth and service excellence.
• Lead projects focused on existing business retention.

Skills

Cash Management

Client Relationship Management

Risk Management

Sales Skills

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC offers opportunities, support, and rewards to help you grow, whether you aim for the top or want to explore a new direction.

Global Payment Solutions (GPS) comprises nearly 10,000 colleagues across 58 countries and territories. We help clients make cross-border, multi-currency payments efficiently with dedicated regional support. Our expertise is recognized globally, with numerous awards.

We are seeking a high-caliber professional to join as a Global Account Manager.

Principal Responsibilities

In this role, you will:

• Manage liquidity and cash management needs for a portfolio of Financial Institutions, Multi-National Corporations, and Local Corporates. Build close relationships with decision-makers and influencers.
• Retain annual revenue from your client portfolio, identify opportunities, and support client growth.
• Identify opportunities to deliver service excellence locally, regionally, and globally, while managing risks effectively. Have a strong understanding of cash management and related risks.
• Maintain comprehensive client business footprints globally, including accounts, services, profiles, users, and protocols.
• Serve as the escalation point for client service issues, working with Implementation, Sales, RMs, and Technology to resolve challenges.
• Coordinate global service delivery with regional counterparts and act as the central contact for service escalation.
• Lead projects focused on existing business retention, such as billing setups, file conversions, and digital migrations.