Global Account Director, Healthcare, Asia-Pacific

DSV - Global Transport and Logistics; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

DSV is seeking a Business Development professional for the Healthcare vertical in Singapore. The role involves delivering growth targets, developing commercial relationships, and strategizing supply chain solutions. Ideal candidates are commercially savvy with experience in the Healthcare logistics sector, strong leadership skills, and a proactive approach to client engagement. Join a global leader and make an impact in logistics.

Qualifications

• Experience in Healthcare logistics, manufacturing, or supply chain industries.
• Deep understanding of Healthcare supply chains and multi-modal logistics.
• Proven success in winning new business and managing major contracts.

Responsibilities

• Deliver business growth targets from existing clients and onboard new clients.
• Prepare and submit professional customer presentations and proposals.
• Lead data-driven client review processes and promote DSV's value.

Skills

Leadership

Communication

Commercial Acumen

Project Management

Interpersonal Skills

Job description

Job Req Number: 96023
Time Type: Full Time

Purpose

• APAC Business Development: To target, deliver, and implement new business from new target and existing customers.
• Commercial Excellence and Focus: To own and develop commercial relationships, account development plans, and account profitability with the assigned customers.
• Supply Chain solutions and Healthcare optimization: Strategize and deliver end-to-end multidivisional products.

Key Accountabilities

APAC Business Development

• Deliver business growth targets from existing clients and successfully onboard new clients in the Healthcare vertical.
• Continuously assess the market and target new clients in line with defined segmentation.
• Develop collaborative growth opportunities and leverage existing relationships within the wider DSV network and global Healthcare teams.
• Prepare and submit professional customer presentations, proposals, and RFI/RFQ responses.
• Ensure effective use of DSV CRM system.
• Collaborate with product teams for successful implementation of new business.
• Own standard trading terms, commercial agreements, and compliance documents.
• Develop pricing strategies with product and vertical leads.
• Regularly review the Healthcare logistics market and competitive landscape for new opportunities.
• Identify and develop product enhancements based on customer feedback and market needs.
• Enhance the Healthcare specialty network and interactions within DSV.

Commercial Excellence and Focus

• Lead data-driven client review processes with clear inputs and outputs.
• Present service and cost improvement solutions proactively.
• Serve as the escalation point for operational and commercial issues within the region.
• Proactively promote DSV's value to all customer levels.
• Negotiate rates with customers.
• Conduct monthly reviews to maintain service levels and address issues.
• Lead Quarterly Business Reviews to provide market intelligence and performance updates.
• Identify and pursue organic growth opportunities with customers.

Supply Chain Solutions and Healthcare Optimization

• Develop the supply chain solutions product in systems, capabilities, and scope.
• Market the supply chain solutions approach as an entry point for customer engagement.
• Further develop the value of Healthcare specialization within the network.
• Deliver high-quality customer service and satisfaction through professionally managed projects.

Person Specification

The candidate must be commercially savvy, inquisitive, and a change advocate. They should be well-organized, positive, diplomatic, and possess integrity. Ability to operate at various levels internally and externally is essential. Strong leadership, target-driven, self-starting, and creative qualities are required. Excellent communication skills and PC literacy are necessary.

• Willingness to develop Supply Chain knowledge and Healthcare shipping operations expertise.
• Some travel may be required.
• Experience in Healthcare logistics, manufacturing, or supply chain industries.
• Deep understanding of Healthcare supply chains, QHMS, and multi-modal logistics.
• High commercial acumen with solutions selling and project management skills.
• Ability to interface at senior levels and work independently.
• Competence in reviewing and designing supply chain improvements.
• Excellent interpersonal and presentation skills.
• Proven success in winning new business and managing major contracts.

DSV – Global transport and logistics

Working at DSV means playing in a different league. As a global leader, we continue to grow through innovation, digitalization, and achievement. With nearly 160,000 colleagues across 90+ countries, we aim to meet our customers’ needs and help them succeed. We value talent, diversity, and ambition. Join us to shape the future of logistics. If you want to make an impact and grow your career, this is the place to be.

Start here. Go anywhere

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