General Manager in Cleaning Line

NAFA SYSTEM SERVICES PTE LTD; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading cleaning services company is seeking a General Manager to oversee and improve all operational aspects. This role involves managing staff, ensuring quality control, maintaining client relations, and complying with health and safety regulations. The ideal candidate will have strong leadership qualities and experience in cleaning operations.

Qualifications

• Experience in managing cleaning operations is essential.
• Ability to lead and motivate a team effectively.
• Strong communication skills for client and staff interaction.

Responsibilities

• Oversee all aspects of cleaning company's operations.
• Manage staff hiring, training, and evaluation.
• Develop and implement cleaning schedules and quality control measures.

Skills

Staff Management

Operational Planning

Client Relations

Budget Management

Compliance

Continuous Improvement

Team Leadership

Communication

Job description

A general manager in the cleaning line, often referred to as a cleaning manager or cleaning services manager, is responsible for overseeing all aspects of a cleaning company's operations. This includes managing staff, developing and implementing cleaning procedures, ensuring quality control, and managing client relationships. They also play a key role in ensuring compliance with health and safety regulations.

Key Responsibilities of a General Manager in Cleaning:

• Staff Management: Hiring, training, supervising, and evaluating cleaning personnel.
• Operational Planning: Developing and implementing cleaning schedules, procedures, and quality control measures.
• Client Relations: Communicating with clients, addressing their concerns, and ensuring customer satisfaction.
• Budget Management: Overseeing and controlling costs related to cleaning operations.
• Compliance: Ensuring adherence to relevant health, safety, and environmental regulations.
• Continuous Improvement: Identifying areas for improvement in cleaning processes and implementing new procedures.
• Team Leadership: Motivating and inspiring the cleaning team to achieve company goals.
• Communication: Effectively communicating with clients, staff, and other stakeholders.