General Manager - Hilton Singapore Orchard

Hilton Worldwide, Inc.; Singapore; On-site; USD 80,000 - 150,000; Full time

Job summary

An established industry player in hospitality seeks a dynamic General Manager for its Singapore location. This role involves overseeing daily operations, ensuring exceptional guest experiences, and driving financial success. The ideal candidate will have proven experience in luxury hotels, strong leadership skills, and a track record of enhancing revenue and guest satisfaction. Join a forward-thinking company dedicated to creating remarkable hospitality experiences and leading a thriving team in a prime location, making a significant impact in the vibrant Singapore market.

Qualifications

• Proven experience as a General Manager in large, full-service or luxury hotels.
• Strong leadership and financial management skills.

Responsibilities

• Oversee daily hotel operations and ensure outstanding guest service.
• Drive financial success and develop revenue strategies.

Skills

Leadership Skills

Financial Management

Communication Skills

Negotiation Skills

Customer Service

Job description

Job Description - General Manager - Hilton Singapore Orchard (HOT0BK93)

Job Number: HOT0BK93

Work Locations

Hilton Singapore Orchard, 333 Orchard Road, Singapore 238867

Hilton Overview:

With 24 world-class brands across 140 countries and territories, Hilton offers numerous opportunities to delight. Our brands include Hilton Hotels & Resorts, Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, among others. Our vision is “to fill the earth with the light and warmth of hospitality,” guiding us to create remarkable guest experiences worldwide. Hilton has been recognized as the #1 World’s Best Workplace by Great Place to Work & Fortune.

Property Overview:

Located in the heart of Orchard Road, Hilton Singapore Orchard offers a prime location for exploring Singapore’s shopping and entertainment district. The hotel features five dining options, over 1,000 rooms, and 2,400 square meters of event space, with convenient access to nearby attractions like Marina Bay Sands, Gardens by the Bay, and Universal Studios Singapore.

Role Description:

The General Manager oversees daily hotel operations and provides leadership to ensure outstanding guest service and financial performance.

Responsibilities include:

1. Champion Business Excellence: Drive financial success and guest satisfaction, develop revenue strategies, monitor market trends, and seize new opportunities.
2. Lead with Vision: Inspire excellence, develop team performance, foster a thriving workplace, manage operations meticulously, and continuously improve guest experience.
3. Financial Management: Develop and manage budgets, analyze financial data, and adjust strategies to meet financial goals.
4. Quality Assurance: Maintain high standards of hotel upkeep, safety, and guest satisfaction through regular inspections and improvement initiatives.
5. Owner Relations: Build strong relationships with hotel owners and serve as a liaison with corporate entities.

Role Requirements:

• Proven experience as a General Manager in large, full-service or luxury hotels, with international exposure, especially in Asia or the Middle East, and extensive F&B experience.
• Track record of driving revenue and commercial returns.
• Strong leadership, interpersonal, communication, and negotiation skills.
• Solid financial management skills, including budgeting and forecasting.
• Innovative, solutions-oriented, and adaptable to industry changes.

What will it be like to work for Hilton?

Hilton is a leading global hospitality company, offering a range of accommodations from luxury hotels to mid-priced options. For nearly a century, Hilton has provided exceptional service, amenities, and value. Our vision is to create remarkable hospitality experiences worldwide, with our team members at the heart of this mission.