General Manager for an F&B outlet

MAHMUD'S TANDOOR PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A vibrant restaurant startup seeks a General Manager in Singapore to oversee daily operations, manage staff training, and ensure customer satisfaction while driving business development. The ideal candidate is organized, resourceful, and aligned with the company's mission. The role offers growth opportunities, a flexible work environment, and benefits including duty meals and medical insurance.

Benefits

5-day work week

Flexibility to work from home

Duty meals provided

Medical and insurance benefits

Growth opportunities

Qualifications

• Demonstrated organizational skills and ability to manage daily operations.
• Proficiency in Microsoft Office Suite (Word, Excel).
• Ability to remain calm under pressure and solve problems effectively.
• Resourceful mindset, capable of self-learning new tools and skills.

Responsibilities

• Oversee daily operations, including opening and closing procedures.
• Manage hiring, training, and supervision of F&B staff.
• Collaborate on menu development considering cost and customer preferences.
• Manage inventory, minimize waste, and maintain quality standards.
• Build and maintain relationships with suppliers.
• Monitor budgets and analyze financial data for profitability.
• Enhance customer satisfaction through effective service.
• Ensure health and safety compliance in all outlets.
• Develop training programs for staff.

Skills

Organised

Proficient in word/excel

Cool under pressure

Resourceful

Independent learner

Aligned with mission/vision

Job description

About the Restaurant

We are a small ground up/start up company looking to grow the business with likeminded people who shares our values and believes in our vision/mission.

Mahmud's Tandoor started as a HBB, has periodically grown to a 3 story shop house in Arab Street. While it started off as only selling tandoori chicken burgers, it has now evolve to helming a sister brand called The Balcony within it's space which aims to be a gathering place for businesses, entrepreneurs, and the community.

We operate within one current outlet in Arab Street only.

General Manager Skillset required:

• Organised

• Proficient in word/excel

• Cool under pressure

• Resourceful

• Independent enough to self learn tools and pick up skills himself/herself along the way to get the job done

• Feels for the mission/vision and enjoys working with founders

Job scope (but not limited to):

• Daily Operations Management: Working closely with Kitchen Manager and supervisor to oversee all daily activities within the space, including opening and closing procedures, operational set up requirements for the sister brand “the Balcony”
• Staff Management: Hiring, training, and supervising F&B staff, including scheduling via staffany, performance management, and providing feedback and coaching. Professional development, evaluating performance.
• Menu Development and Implementation: Collaborating with owners to create and implement appealing menus, considering cost, availability, and customer preferences.
• Inventory and Cost Control: Managing food and beverage inventory, minimizing waste, and optimizing costs while maintaining quality standards.
• Vendor Relationships: Working closely with Kitchen Manager to build and maintaining strong relationships with suppliers to ensure consistent quality and competitive pricing.
• Financial Management: Managing budgets, monitoring sales, and analysing financial data to ensure profitability.
• Business Development: Collaborate with owners to develop and execute business strategies aligned with company goals and market demands. Define, monitor, and achieve KPIs, driving market expansion and operational improvements.
• Customer Service: Ensuring high levels of customer satisfaction by addressing complaints, resolving issues, and providing excellent service.
• Health and Safety Compliance: Work closely with Kitchen Manager to enforce health and safety regulations in all F&B outlets, including proper food handling and storage.
• Training and Development: Developing and implementing training programs for staff to enhance their skills and knowledge, ensuring service excellence.
• Compliance with Regulations: Work closely with Kitchen Manager to Ensure adherence to all relevant food and beverage laws and regulations.

Benefits of Joining Mahmud's Tandoor

• 5-day Work Week, but must be willing to work on weekends when required
• Flexibility to work from home
• Duty Meals are provided
• Medical and Insurance Benefit
• Growth Opportunities