General Manager

Responsible for overseeing production, operations, quality control, supply chain management, and financial performance. The GM (Manufacturing Division) will drive efficiency, ensure compliance with food safety regulations, and lead a high-performing team to achieve business objectives.

Responsibilities:

1. Business Operations & Leadership
   • Develop and execute strategic planning of business segment to be in line with Group’s vision
   • Responsible for overall profitability and operations of the business unit, including and not limited to revenue and cost management, production, procurement, warehousing and distribution management, people management, marketing and customer service management
   • Analyse market trends and develop business plans to drive business expansion and growth
   • Establish and maintain strong strategic business partner relationships (e.g. external clients and vendors)
   • Identify and implement technology and procedures to improve work processes and uplift productivity level
   • Identify and execute opportunities for new product development and market expansion
2. Financial & P&L Management
   • Develop budgets, forecasts, and financial strategies to maximize profitability
   • Identify opportunities for cost savings and process improvements
3. Quality and Standards
   • Strategize service operations processes
   • Champion a service excellence ethos
4. People Management
   • Oversee all employees related matters including but not limited to talent management, performance management, training and development, compensation and disciplinary matters
   • Work closely with HR team to drive employee engagement, training and retention strategies
   • Ensure staffing levels align with production needs while managing overall labour costs effectively

Requirements:

1. Minimum 5 years’ experience in manufacturing, with at least 5 years in senior leadership role with proven track records in managing P&L, optimizing operations and driving business growth
2. Strong knowledge in food safety regulations and industry best practices
3. Experience in manufacturing, process improvement and problem-solving skills