GENERAL MANAGER

EL Connect Pte. Ltd.; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

A dynamic F&B management company in Singapore is seeking an experienced F&B General Manager to lead diverse concepts, ensure operational excellence, and drive business growth. The ideal candidate will have substantial experience in multi-outlet management, strong leadership skills, and a passion for enhancing customer experience. This role comes with a competitive salary and the opportunity to work in a vibrant, growing environment.

Qualifications

• Minimum 5–8 years of F&B management experience.
• Proven track record in driving revenue and managing P&L.
• Strong understanding of Singapore F&B regulations.

Responsibilities

• Oversee daily operations across multiple F&B brands.
• Develop brand-specific SOPs and marketing plans.
• Manage budgeting, forecasting, and team performance.

Skills

Leadership

Communication

Problem-solving

Business Development

Revenue Generation

Tools

POS systems

Inventory management systems

Job description

We are seeking a strategic, hands-onF&B General Managerto oversee and grow a portfolio of diverse F&B concepts—including a cocktail bar, dessert shop (ice cream/snacks), juice/beverage outlets, and a hotel restaurant-style operation. This is a high-impact leadership role combining operations management, team leadership, brand building, and business development.

The ideal candidate is experienced in managing different food & beverage formats, driving revenue, and leading multi-functional teams in a fast-paced environment.

Oversee daily operations across multiple F&B brands (FOH & BOH)

Ensure consistency in service standards, food quality, hygiene, and safety (SFA, NEA, etc.)

Develop brand-specific SOPs to maintain efficiency and identity

Coordinate logistics, procurement, and inventory systems across outlets

Manage manpower planning, scheduling, and operations troubleshooting

Business Development & Brand Growth

Drive sales growth through strategic partnerships, events, and corporate accounts

Identify opportunities for brand expansion (new outlets, franchises, cross-collaborations)

Develop brand-specific marketing plans, pricing strategies, and promotions

Analyse trends and competitor data to optimize offerings and concept viability

Support digital strategy and presence via online platforms, delivery apps, and social media

Prepare and monitor P&L statements for each concept/outlet

Control food & beverage costs, labour costs, and operational expenses

Negotiate and review supplier agreements to maximize value

Set and monitor sales targets and ROI for marketing campaigns

Lead budgeting, forecasting, and strategic financial planning

Lead and mentor outlet managers, kitchen leads, and service teams

Design and implement training programs aligned with brand identity and customer service goals

Conduct regular performance reviews, KPI tracking, and team-building sessions

Champion a culture of accountability, innovation, and guest satisfaction

Minimum 5–8 years of F&B management experience, with at least 3 years in a multi-outlet or multi-concept environment

Proven track record in driving revenue and managing full P&L responsibility

Experience with new outlet setup and launch is an advantage

Strong understanding of Singapore F&B regulations and licensing

Excellent leadership, communication, and problem-solving skills

Passion for food trends, service innovation, and customer experience

Able to travel between outlets and work on weekends/public holidays as needed

Familiar with POS, inventory, and workforce management systems (e.g., Revel, Toast, ZealPOS, etc.)

Experience with cloud kitchens, catering models, or hotel-style operations

Knowledge of beverage program management (cocktails, juices, specialty drinks)

*Additional Information:

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

745 Lor. 5 Toa Payoh, #03-02, Singapore 319455