General/Kitchen Technician - Frasers House, a Luxury Collection Hotel, Singapore

BCH HOTEL INVESTMENT PTE LTD; Singapore; On-site; SGD 33,000 - 61,000; Full time

Job summary

BCH HOTEL INVESTMENT PTE LTD is seeking a hands-on maintenance professional to respond to guest repair requests and ensure preventive maintenance across hotel facilities. You will communicate with guests to resolve issues, inspect equipment, and perform routine repairs in a fast-paced hospitality environment.

Responsibilities include maintaining inventory, identifying shut-offs, and following safety policies while documenting daily activities for smooth operations across shifts.

Qualifications

• High school diploma or GED equivalent.
• Some experience in general maintenance, exterior and interior surface preparation and painting.
• Experience in hotel engineering or maintenance is a plus.
• No supervisory experience required.

Responsibilities

• Respond to guest repair requests and attend to maintenance issues.
• Communicate with guests to resolve maintenance problems and coordinate with shifts.
• Perform preventive maintenance on tools and building equipment, including cleaning and lubrication.
• Inspect tools and equipment regularly and locate shut-off valves and utility shut-offs.
• Maintain maintenance inventory and requisition parts and supplies as needed.
• Use basic computer systems to document daily activities and maintenance work.

Skills

Maintenance

Electrical work

Plumbing

Painting

Carpentry

Education

High school diploma or GED equivalent

Job description

Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D equivalent.

Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.

Experience in hotel engineering or maintenance a plus.

Supervisory Experience: No supervisory experience.