General Insurance Pricing & Ops Advisory (Financial Services) Manager/Senior Manager, BC

Ernst & Young Advisory Services Sdn Bhd; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

EY Singapore's Financial Services Organization seeks an experienced General Insurance Pricing & Ops Advisory Manager/Senior Manager to lead consulting engagements across underwriting, claims, pricing, reinsurance and distribution, working with senior client stakeholders to shape strategy and operating models.

The role requires deep industry experience, leadership, and ability to drive large transformation programs; you will coach teams, support business development, and contribute to

Qualifications

• Minimum 7 years of relevant insurance industry experience.
• Senior Manager/Director: 10+ years of relevant insurance industry experience.
• Experience in General Insurance (Property & Casualty) including Commercial Lines / Personal Lines / Reinsurance / Insurance Broking.
• Deep expertise in one or more General Insurance disciplines: Commercial Underwriting / Personal Lines Underwriting / Claims Management / Reinsurance / Product Development / Insurance Distribution / Broker Management / Insurance Operations / Customer Experience & Service Delivery / Portfolio Management
• Strong written and verbal communication skills.
• Bachelor's degree in a relevant discipline.

Responsibilities

• Lead the delivery of insurance-focused consulting and advisory engagements.
• Advise insurance clients on business strategy, operating model transformation and performance improvement initiatives.
• Support clients in enhancing General Insurance underwriting, claims, reinsurance, distribution and operational capabilities.
• Drive large‑scale transformation programmes, including process optimisation, target operating model design and technology‑enabled change.
• Conduct stakeholder workshops and present recommendations to senior executives and business leaders.
• Manage project teams and provide coaching and development to junior team members.
• Support business development activities, including proposals, client pursuits and relationship management.
• Contribute to thought leadership and market‑leading initiatives within the insurance sector.

Skills

Leadership

Stakeholder management

Communication skills

Project management

Business development

Entrepreneurial mindset

Education

Bachelor's degree

Job description

General Insurance Pricing & Ops Advisory (Financial Services) Manager/Senior Manager, BC

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At EY, you will have the chance to build a career as unique as you are. With the global scale, training, support and guidance, inclusive culture and technology, you will get a chance to become the best version of you. With a network that stretches across the world, you will gain unparalleled insight and experience from different geographies and sectors. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The Opportunity

EY's Financial Services Organization (FSO) is dedicated exclusively to the financial services marketplace. Within our insurance practice, we work with leading insurers, reinsurers and insurance intermediaries to solve complex business challenges, drive transformation and deliver sustainable growth.

We are seeking experienced General Insurance (Non-Life / Property & Casualty) professionals with deep expertise across insurance operations – i.e. underwriting, claims, pricing, reinsurance and/or distribution . This role is intended for candidates with strong General Insurance industry experience and is not targeted at actuarial professionals.

As a Manager/Senior Manager, you will work directly with senior client stakeholders, lead strategic and transformation engagements, and help shape the future of the insurance industry across Singapore and the wider region.

Your Key Responsibilities

• Lead the delivery of insurance-focused consulting and advisory engagements.
• Advise insurance clients on business strategy, operating model transformation and performance improvement initiatives.
• Support clients in enhancing General Insurance underwriting, claims, reinsurance, distribution and operational capabilities.
• Drive large‑scale transformation programmes, including process optimisation, target operating model design and technology‑enabled change.
• Conduct stakeholder workshops and present recommendations to senior executives and business leaders.
• Manage project teams and provide coaching and development to junior team members.
• Support business development activities, including proposals, client pursuits and relationship management.
• Contribute to thought leadership and market‑leading initiatives within the insurance sector.

Skills and Attributes for Success

• Strong understanding of the General Insurance (Property & Casualty) value chain and market dynamics.
• Ability to identify business challenges and develop practical, commercially viable solutions.
• Excellent communication, stakeholder management and presentation skills.
• Strong leadership and project management capabilities.
• Entrepreneurial mindset with a passion for growing client relationships and supporting business development.
• Ability to work across multiple engagements in a dynamic and fast‑paced environment.

To Qualify for the Role, You Must Have

• Manager: Minimum 7 years of relevant insurance industry experience.
• Senior Manager / Director: Typically, 10+ years of relevant insurance industry experience.
• Experience gained within the General Insurance (Property & Casualty) industry, including Commercial Lines / Personal Lines / Specialty Insurance / Reinsurance / Insurance Broking
• Deep expertise in one or more of the following General Insurance disciplines: Commercial Underwriting / Personal Lines Underwriting / Claims Management / Reinsurance / Product Development / Insurance Distribution / Broker Management / Insurance Operations / Customer Experience & Service Delivery / Portfolio Management
• Strong written and verbal communication skills.
• Bachelor's degree in a relevant discipline.

Ideally, You'll Also Have

• Experience leading transformation or change initiatives within insurance organisations.
• Exposure to digital transformation, data analytics or technology implementation programmes.
• Previous consulting, advisory or project-based experience.
• Established network within the insurance industry.
• Experience supporting sales, proposals or business development activities.

What We Look For

We are particularly interested in experienced General Insurance practitioners who have held leadership roles within insurers, reinsurers, brokers or consulting firms and possess strong understanding of the Property & Casualty insurance value chain.

We are looking for commercially minded insurance professionals who combine deep industry expertise with strong leadership capabilities and a passion for helping clients navigate change. The ideal candidate is an effective communicator, a trusted advisor and a collaborative leader who can build strong relationships with clients and colleagues alike.

What We Offer

• Continuous learning: Develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact your way.
• Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.

EY | Shape the future with confidence

EY exists to build a better working world, helping to create long‑term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.