Game Master

UNREAL ESCAPE (PTE. LTD.); Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An innovative educational escape room company in Singapore is seeking a passionate and energetic Game Master. You will deliver exceptional experiences while guiding children through immersive challenges. The role requires excellent communication skills, a love for storytelling, and prior experience in childcare or customer service. Enjoy a fun, rewarding, and creative work environment with opportunities for professional growth.

Benefits

Competitive salary

Creative work environment

Opportunities for professional growth

Qualifications

• Genuine passion for interacting with children and fostering their learning.
• Prior experience in retail and/or customer service is strongly preferred.
• Availability to work flexible hours, including evenings, weekends, and public holidays.

Responsibilities

• Handle customer inquiries and bookings, providing excellent customer service.
• Facilitate and oversee escape room sessions, ensuring a safe, enjoyable, and educational experience.
• Interact positively with children and families to create a supportive atmosphere.

Skills

Excellent communication with children and parents

Interpersonal and storytelling skills

Ability to think on your feet

High levels of enthusiasm and initiative

Patience and empathy

Education

Experience or studies in education, childcare, or related fields

Students in Tourism and Hospitality related disciplines

Job description

Company details:

Kids In The Room is a new-age educational escape room game concept from Korea, first ever escape room specially designed for kids from 5 to 16 years old. We create immersive adventures with enchanting storylines where children become the protagonists, developing critical problem-solving skills through the power of gamification.

Through our exciting role-playing escape room games that revolve around occupations and countries, children use their five senses to play, explore, and solve real-life problems they have never encountered before. We are missioned at empowering our future leaders with crucial soft skills such as creative and critical thinking, teamwork, communication, and resilience. A perfect setting for quality family bonding and a memorable experience!

Job Summary:

We are seeking passionate, energetic, and child-focused individuals to join our vibrant team as a Game Master. In this role, you will be instrumental in delivering exceptional escape room experiences, guiding and encouraging young players as they navigate our immersive challenges. If you have a knack for engaging with children, a love of storytelling, and a desire to make learning fun while delivering the best kids and family edutainment experience, we encourage you to apply!

Responsibilities:

• Handle customer inquiries and bookings, providing excellent customer service
• Acquire full understanding of each game room
• Maintain the integrity and functionality of escape room sets and props
• Facilitate and oversee escape room sessions, ensuring a safe, enjoyable, and educational experience for all participants
• Provide guidance to players as needed, encouraging problem-solving and teamwork
• Observe and assess player progress, adapting your approach to suit different age groups and skill levels
• Manage slots and timings
• Reset escape rooms between sessions
• Interact positively with children and their families, creating a welcoming and supportive atmosphere
• Solve unexpected problems/situations promptly
• Assist with general upkeep of the facility

Qualifications:

• A genuine passion for interaction with children and fostering their learning
• Excellent communication with children and parents, interpersonal, and storytelling skills
• Experience or studies in education, childcare, or related fields is highly desirable
• Prior experiences in retail and/or customer service field is strongly preferred.
• Students pursuing academic studies in Tourism and Hospitality related disciplines are strongly encouraged to apply.
• Ability to think on your feet and adapt to different situations
• High levels of enthusiastic, energetic, initiative, commitment with a positive attitude to create a welcoming and friendly atmosphere to deliver the best kids and families experience
• Patient, empathetic, and a genuine desire to help children succeed
• Ability to work independently and as part of a team
• Availability to work flexible hours, including evenings, weekends and public holidays

Benefits:

• Competitive salary commensurate with experience
• A fun, rewarding, and creative work environment
• Opportunity to make a positive impact on children's learning
• Potential for professional growth within an exciting vibrant company

Find out more about us at https://kidsintheroom.sg