Gallery Sales Advisor -

IRIS GALERIE; Singapore; In loco; SGD 27.000 - 47.000; Part-time

Vantaggi offerti da questo lavoro

Commission based pay

Comprehensive training

Development opportunities

Descrizione del lavoro

IRIS GALERIE in Singapore invites energetic Gallery Sales Advisors to join our Sentosa, Jewel Changi and Haji Lane venues. You will welcome guests, guide them through the iris photography experience, and help convert interest into purchases in a fast-paced luxury retail setting.

We seek sales-driven individuals with a passion for customer service, who thrive on targets, upselling, and delivering a memorable brand experience across multiple channels.

Competenze

• Previous experience in retail sales, hospitality, luxury, tourism or another customer-facing environment is preferred.
• Strong commercial mindset with a genuine passion for sales and customer service.
• Comfortable approaching and engaging with customers proactively.

Mansioni

• Proactively welcome and engage with visitors entering the gallery.
• Create a warm, personalised and memorable customer experience.
• Introduce and explain the IRIS GALERIE concept and confidently present the iris photography experience.
• Advise guests needs, preferences through effective questioning and active listening.
• Guide customers through the experience, including the photography, reveal and product selection.
• Present our different formats, finishes and complementary products according to customer needs.
• Handle customer questions, hesitations and objections with confidence and professionalism.
• Develop opportunities to upsell and cross-sell relevant products.
• Build trust and create an emotional connection with customers to support the purchase decision.
• Take ownership of the customer journey from first contact through to closing the sale.
• Achieve individual and gallery sales and conversion targets.

Conoscenze

Sales-driven

Customer service mindset

Proactive

Communication with diverse customers

Energetic and engaging

Curious and eager to learn

Attentive to detail

Team player

KPI awareness

Descrizione del lavoro

GALLERY SALES ADVISOR

SENTOSA | JEWEL CHANGI | HAJI LANE – SINGAPORE

IRIS GALERIE is a fast-growing international brand offering a unique artistic experience: transforming the beauty and individuality of the human iris through macro photography into a personalised work of art.

From the moment a guest enters the gallery to the final reveal, we create an emotional, memorable and highly personalised experience. Our Gallery Sales Advisors play a key role in making this experience successful while achieving strong commercial results.

We are looking for passionate, energetic and sales-driven Gallery Sales Advisors to join our Singapore team and contribute to the continued development of IRIS GALERIE.

YOUR ROLE

As a Gallery Sales Advisor, you are the face and ambassador of IRIS GALERIE. You will welcome our guests, create a memorable experience and guide them throughout their customer journey, from the first interaction to the final purchase.

Your main responsibilities will include:

Customer Experience & Sales

• Proactively welcome and engage with visitors entering the gallery.
• Create a warm, personalised and memorable customer experience.
• Introduce and explain the IRIS GALERIE concept and confidently present the iris photography experience.
• Advise guests needs, preferences through effective questioning and active listening.
• Guide customers through the experience, including the photography, reveal and product selection.
• Present our different formats, finishes and complementary products according to customer needs.
• Handle customer questions, hesitations and objections with confidence and professionalism.
• Develop opportunities to upsell and cross-sell relevant products.
• Build trust and create an emotional connection with customers to support the purchase decision.
• Take ownership of the customer journey from first contact through to closing the sale.
• Achieve individual and gallery sales and conversion targets.

Gallery Operations

• Maintain excellent gallery presentation, cleanliness and visual standards at all times.
• Ensure appropriate stock levels and support stock management.
• Receive and process deliveries and packages.
• Operate the POS and cash desk accurately and in accordance with company procedures.
• Follow all operational, security and cash-handling procedures.
• Use the photography and digital tools required to capture, process and present customers' iris images.
• Ensure a smooth and professional customer experience throughout the photography and production process.

Performance & Teamwork

• Actively participate in daily sales briefings, coaching and performance reviews.
• Share customer feedback, successful sales techniques and conversion opportunities with the team.
• Continuously develop product knowledge, sales techniques and customer engagement skills.
• Contribute ideas and experiments to improve conversion, average transaction value and overall gallery performance.
• Work collaboratively with the team to achieve and exceed gallery objectives.

PROFILE

• Previous experience in retail sales, hospitality, luxury, tourism or another customer-facing environment is preferred.
• Strong commercial mindset with a genuine passion for sales and customer service.
• Comfortable approaching and engaging with customers proactively.
• Confident communicating with different customer profiles and nationalities.
• Strong ability to listen, understand customer needs and recommend appropriate solutions.
• Comfortable handling objections and confidently asking for the sale.
• Results-oriented and motivated by achieving targets.
• Excellent communication skills other languages are a strong advantage.
• Comfortable using digital tools, POS systems and basic office applications.
• Available to work according to gallery opening hours, including weekends and public holidays

KEY QUALITIES

We are looking for someone who is:

• Sales-driven and results-oriented
• Proactive and confident
• Customer-focused and service-minded
• Persuasive
• Energetic and engaging
• Curious and eager to learn
• Attentive to detail
• Comfortable working towards targets & KPI
• Adaptable and solution-oriented
• A strong team player

Most importantly, you should have a genuine desire to create an exceptional customer experience while delivering strong commercial results.

WHAT WE OFFER

• The opportunity to join a fast-growing international brand.
• A unique and creative retail environment.
• Comprehensive training on the IRIS GALERIE experience, products and sales approach.
• Ongoing coaching and development.
• Clear sales targets and a performance-based commission structure.
• The opportunity to develop within a growing international organisation.

Contract: Part-time > Promotion full time possible
Location: Singapore – Sentosa, Jewel Changi & Haji Lane
Compensation: Base + commission based on clear performance targets
Start date: ASAP