Gallery Retail Sales Assistant

CRAFT AXIS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading retail company in Singapore is looking for a customer service representative to assist clients, provide product information, and support sales efforts. The ideal candidate should have excellent communication skills, be bilingual in English and Mandarin, and have a flexible approach to retail hours. Experience in soft furnishings is a plus. This role requires an outgoing personality and the ability to work collaboratively with teams.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Problem-solving capabilities and conflict resolution skills required.
• Must have an outgoing personality and be result-oriented.
• Familiarity with Microsoft Word, Excel, and Email needed.
• Flexibility to work retail hours is necessary.
• Experience in soft furnishings is an added advantage.

Responsibilities

• Greet and assist customers, providing product information.
• Deliver excellent customer service to ensure client satisfaction.
• Handle inquiries both in-person and online.
• Support the sales team by managing leads.
• Assist in coordinating events and promotional activities.
• Maintain the gallery's appearance and organization.
• Collaborate with other departments to achieve company goals.

Skills

Excellent communication skills

Interpersonal skills

Problem-solving skills

Outgoing personality

Target driven

Basic computer skills

Bilingual in English and Mandarin

Job description

Responsibilities

• Greet and assist customers, providing product information and a positive experience.
• Deliver excellent customer service to ensure client satisfaction and build strong relationships.
• Handle inquiries, both in-person and online, and assist in sales transactions.
• Support the sales team by managing leads and follow-ups.
• Assist in coordinating events, exhibitions, and promotional activities.
• Maintain the gallery's appearance, ensuring displays are clean and well-organized.
• Collaborate with other departments to align strategies and achieve company goals.

Qualifications

• Excellent communication and interpersonal skills
• Problem-solving and conflict resolution skills
• Outgoing personality, target driven and result oriented
• Able to use basic computer such as Microsoft Word, Excel and Email
• Able to work retail hours (Off On PH)
• Able to converse well in English & Mandarin
• Experience in soft furnishing (curtains, blinds & wallpaper) will be an added advantage