Gallery Retail Sales Assistant

CRAFT AXIS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in soft furnishings is seeking a Customer Service Associate to provide exceptional service in a retail environment. The candidate will assist customers, manage sales transactions, and support the sales team with inquiries and event coordination. This role requires strong communication skills and offers the opportunity to engage with diverse clientele while upholding a positive and inviting gallery atmosphere.

Qualifications

• Excellent communication and interpersonal skills.
• Outgoing, target driven and result oriented.
• Experience in soft furnishing is an advantage.

Responsibilities

• Greet and assist customers while providing product information.
• Support the sales team by managing leads and follow-ups.
• Coordinate events and maintain the gallery's appearance.

Skills

Communication

Interpersonal Skills

Problem Solving

Conflict Resolution

Target Driven

Result Oriented

Basic Computer Skills

Job description

Job Description

• Greet and assist customers, providing product information and a positive experience.
• Deliver excellent customer service to ensure client satisfaction and build strong relationships.
• Handle inquiries, both in-person and online, and assist in sales transactions.
• Support the sales team by managing leads and follow-ups.
• Assist in coordinating events, exhibitions, and promotional activities.
• Maintain the gallery's appearance, ensuring displays are clean and well-organized.
• Collaborate with other departments to align strategies and achieve company goals.

Requirements

• Excellent communication and interpersonal skills
• Problem-solving and conflict resolution skills
• Outgoing personality, target driven and result oriented
• Able to use basic computer such as Microsoft Word, Excel and Email
• Able to work retail hours (Off On PH)
• Able to converse well in English & Mandarin
• Experience in soft furnishing (curtains, blinds & wallpaper) will be an added advantage