FX Product Manager - Global Payment

BYTEDANCE PTE. LTD.; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

ByteDance is seeking a data-driven professional to lead the design and implementation of client-facing FX products within our cross-border payments division in Singapore. You will collaborate with business, trading, compliance, and finance teams to drive growth and ensure scalable FX product solutions across regions.

The role emphasizes understanding cross-border remittance and e-commerce dynamics, plus delivering end-to-end product implementations and growth operations.

Qualifications

• Bachelor's degree or above; 3+ years of relevant experience in financial or payment institutions.
• Solid and in-depth understanding of the cross-border payments / FX industry; background in banking, payment institutions, or related financial industries is preferred.
• Strong client-side product design capabilities, with experience in client-facing product design and operations.

Responsibilities

• Deep understanding of the business logic, market landscape, and product models of cross-border remittance or cross-border e-commerce.
• Deliver complete, actionable FX product solutions based on business direction, customer needs, and user scenarios.
• Design marketing campaigns targeting customer acquisition, retention, and engagement; build marketing platform capabilities; and design business monitoring metric systems.

Skills

Cross-border payments

Product design

Data analysis

Stakeholder collaboration

Regulatory knowledge

Education

Bachelor's degree or above

Job description

Responsibilities

The International Payments FX team is building a client-facing FX product system for global cross-border payment scenarios, serving use cases such as cross-border remittance and cross-border e-commerce. The team focuses on multi-country, multi-currency transaction scenarios to create scalable and replicable product solutions. In this role, you will be deeply involved in the design and implementation of client-facing FX products within the cross-border payments business.

You will collaborate with multiple teams—including business, trading, banking/payment institutions, and compliance—to drive the development and growth operations of client-facing FX products across different countries and regions. Responsibilities:

• Deep understanding of the business logic, market landscape, and product models of cross-border remittance or cross-border e-commerce.

Ability to deliver complete, actionable FX product solutions based on business direction, customer needs, and user scenarios.

• In-depth knowledge of local markets, with a focus on continuously optimizing FX user product features around user experience.
• Ability to design marketing campaigns targeting customer acquisition, retention, and engagement; build marketing platform capabilities; and design business monitoring metric systems, all in alignment with the platform ecosystem.

Continuously optimize marketing campaigns through data analysis to drive sustained growth in user scale and transaction volume.

• Select external partnership channels based on business needs, collaborate with BD, compliance, and legal teams for onboarding, and maintain ongoing relationships with partner channels.
• Understand the regulatory frameworks of various countries and regions; collaborate with compliance and legal teams on license applications and regulatory filings; work with operations and finance teams on partner bank business filings and cross-border declarations.

Qualifications

Minimum Qualifications:

• Bachelor's degree or above; 3+ years of relevant experience in financial or payment institutions;
• Solid and in-depth understanding of the cross-border payments / FX industry, familiar with key industry participants, core business models, and product forms; background in banking, payment institutions, or related financial industries is preferred.
• Strong client-side product design capabilities, with experience in client-facing product design and operations.

Ability to design product solutions that are usable, operable, and commercially valuable, centered on customer needs, business processes, and transaction scenarios; end-to-end product implementation experience or growth operations experience is a plus.

• Strong data analysis and product abstraction capabilities.
• Excellent communication and cross-team collaboration skills; able to efficiently coordinate business, trading, R&D, compliance, finance, and external partners in complex organizational environments to drive project delivery.
• Entrepreneurial mindset, strongly results-oriented and self-driven; able to work in complex environments.

Preferred Qualifications:

• Experience in cross-border remittance products is a plus.

Job Information

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.