Funeral Operations Lead - Path to Sales Advisory

HARMONY FUNERAL CARE PRIVATE LIMITED; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

Harmony Funeral Care Private Limited seeks a dedicated Funeral Operations Executive to oversee funeral services and support families with empathy and professionalism. You will coordinate arrangements, manage logistics, and ensure service excellence, with a possible path into a client-facing sales advisory role over time.

Responsibilities include coordinating with cemeteries, crematoriums, and suppliers, handling transportation and wake logistics, and maintaining equipment readiness while

Qualifications

• Passion for serving families with empathy and professionalism.
• Strong organizational and multitasking skills.
• Ability to work in a fast-paced environment and remain composed.
• Willingness to work evenings, weekends, and public holidays.
• Sales experience or willingness to develop sales skills is a plus.
• A valid driver’s license and ability to travel for funeral services is preferred.

Responsibilities

• Coordinate and execute funeral arrangements, ensuring all logistics run smoothly.
• Liaise with families to understand their needs and ensure all requests are met with empathy and professionalism.
• Oversee transportation, setup, and teardown of funeral services, including wake management.
• Work closely with suppliers, cemeteries, crematoriums, and religious organizations to facilitate seamless services.
• Ensure compliance with regulatory requirements and company service standards.
• Maintain proper inventory and operational readiness of funeral equipment and supplies.
• Educate and guide families on pre-planning funeral services and available funeral packages.
• Provide consultations to clients on funeral arrangements and related services.
• Build long-term relationships with clients through compassionate engagement and follow-ups.
• Collaborate with the marketing team to identify potential leads and referrals.
• Attend networking events and community engagements to promote funeral pre-planning services.
• Develop skills in sales advisory and transition into a client-facing sales role over time.

Skills

Empathy

Communication

Organizational skills

Attention to detail

Flexibility

Sales interest

Job description

Harmony Funeral Care Private Limited seeks a dedicated Funeral Operations Executive to oversee funeral services and support families with empathy and professionalism. You will coordinate arrangements, manage logistics, and ensure service excellence, with a possible path into a client-facing sales advisory role over time.

Responsibilities include coordinating with cemeteries, crematoriums, and suppliers, handling transportation and wake logistics, and maintaining equipment readiness while