Fund Operations & Client Services Associate — Hybrid

SS&C FUND SERVICES (ASIA) PTE. LTD.; Singapore; Hybrid; SGD 46,872 - 73,656; Full time

Benefits offered by this job

Hybrid work model

Medical & dental benefits

Parental leave

SS&C stock allocation

Bonus scheme

Job summary

SS&C GlobeOp in Singapore is seeking a detail-oriented professional for the funds services division. You will liaise with clients and investors to ensure satisfaction, escalate issues, and contribute to internal technology and operations initiatives.

The role requires 1+ years in financial services, Mandarin proficiency, and strong communication skills. You will review subscriptions, redemptions, and transfers while supporting audits and cross-department collaboration.

Qualifications

• Bachelor’s degree in business administration or a similar field.
• 1+ years’ experience in financial services.
• Mandarin language proficiency required.
• Strong communication and interpersonal skills.
• Knowledge of AML/KYC procedures.
• FATCA and tax compliance knowledge a plus.

Responsibilities

• Point of contact for clients/investors to ensure overall client/investor satisfaction.
• Acting as escalation point and problem solver for the team, ensuring action plans are implemented in case of any service issues.
• Contributing to internal project initiatives, including technology and operational initiatives.
• Reviewing and processing investor subscriptions, redemptions, transfers, assignments and contact changes.
• Developing culture of continuous efficiency improvements resulting in increased capacity.
• Providing coaching, training and leadership as necessary to junior staff.
• Preparing wire transfer instructions in accordance with investor and/or fund management instructions.
• Processing cash, money movements, and reconciliations.
• Supporting the year-end audit process, in collaboration with the team, client, and auditors.
• Day-to-day interaction with other departments and counterparts to prevent/ resolve issues

Skills

Strong communication skills

Mandarin proficiency

Attention to detail

Multitasking

Interpersonal skills

Education

Bachelor’s degree in business administration or a similar field

Tools

Microsoft Office

Excel

Job description

SS&C GlobeOp in Singapore is seeking a detail-oriented professional for the funds services division. You will liaise with clients and investors to ensure satisfaction, escalate issues, and contribute to internal technology and operations initiatives.

The role requires 1+ years in financial services, Mandarin proficiency, and strong communication skills. You will review subscriptions, redemptions, and transfers while supporting audits and cross-department collaboration.