Functional Analyst (Business Analyst)

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 72,000 - 108,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD in Singapore is seeking a capable Functional Analyst/Business Analyst to help define product roadmaps, gather requirements, and translate them into actionable specifications. You will work with product owners, architects, developers, and customers to ensure solutions meet business needs across the software lifecycle.

The role requires strong analytical skills, excellent communication, and the ability to engage with healthcare professionals and technical teams.

Qualifications

• Demonstrated ability to gather and translate business needs into functional requirements.
• Strong analytical mindset with problem-solving skills and attention to detail.
• Excellent written and verbal communication for diverse stakeholders.
• Experience with SDLC and Agile methodologies is advantageous.
• Ability to engage with healthcare professionals, administrators, and technical teams.

Responsibilities

• Collaborate with product owners, architects, developers, and customers to define roadmaps and changes.
• Participate in requirements gathering, feasibility studies, and testing activities.
• Translate requirements into user stories, workflows, and test cases.
• Work with development teams to ensure solutions meet business needs throughout SDLC.
• Conduct impact assessments for enhancements to SaaS and enterprise apps.
• Facilitate workshops and training sessions with customers and end users.
• Support troubleshooting and root-cause analysis of issues.
• Contribute to pilot projects, proofs-of-concept, and new product development.
• Collaborate with cross-functional teams to deliver and drive product adoption.

Skills

Stakeholder management

Requirements gathering

Analytical thinking

SDLC & Agile familiarity

Communication & presentation

Education

Bachelor's Degree or equivalent

Job description

Job Responsibilities:

• Collaborate with Product Owners, Software Architects, Developers, Project Managers, and customers to define product roadmaps, enhancements, and change requests
• Participate in requirements gathering, business analysis, feasibility studies, functional design, testing, user acceptance testing (UAT), and implementation activities
• Translate business requirements into functional specifications, user stories, workflows, wireframes, and test cases
• Work closely with development teams throughout the software development lifecycle to ensure solutions meet business and user needs
• Conduct business and technical impact assessments for enhancements and modifications to existing SaaS and enterprise applications
• Facilitate workshops, discussions, and training sessions with customers and end users
• Support troubleshooting, root-cause analysis, and resolution of application and system issues
• Contribute to innovation initiatives, pilot projects, proof-of-concepts (e.g. AI) and new product development efforts
• Collaborate with cross-functional teams including Project Management, Customer Success, and Technical Support to ensure successful product delivery and adoption

What we're looking for

• Bachelor's Degree, Postgraduate Diploma, or equivalent qualification in any discipline
• At least 3 years of relevant experience in roles such as Functional Analyst, Business Analyst, System Analyst, Product Analyst, Product Owner, Functional Consultant, IT Analyst, or similar
• Strong analytical and problem-solving abilities with a passion for understanding user needs and designing practical solutions
• Excellent communication, presentation, and stakeholder management skillsAbility to engage effectively with diverse stakeholders, including healthcare professionals, administrators, and technical teams
• Strong interest in software products, SaaS platforms, healthcare technology, or digital transformation initiatives
• Familiarity with Software Development Life Cycle (SDLC), Agile, Scrum, or related methodologies will be an advantage
• Positive attitude, strong sense of ownership, and willingness to learn and grow