Work location: Bedok Mall New Opening Outlet
Basic salary: $2,000-$2,300
+ Additional allowances up to $800++!!!
Job Description and Main Responsibilities:
- Greeting customers in a friendly manner and managing customer queries in a timely and efficient manner.
- Prepare beverages according to standardized recipes and customer preferences.
- Utilize proper brewing techniques and equipment to ensure the quality and consistency of each beverage served.
- Provide friendly and attentive customer service, greet customers warmly, and assist them in selecting their beverage based on their preferences and dietary restrictions.
- Prepare drinks by following the prescribed recipe and preparation techniques.
- Ensure knowledge of menu and products.
- Accurately process customer orders, handle cash, and electronic payments.
- Act in compliance with operational policies and procedures.
- Communicate customer feedback to managers and recommend new menu items.
- Maintain cleanliness and sanitation standards in the tea barista area, including brewing equipment, servicing utensils, and workstations to meet the requirements of Health & Safety and Hygiene Protocol.
- Ensure sufficient stock at all times by monitoring tea inventory levels, reporting discrepancies, restocking supplies, handling stock delivery upon arrival as needed, and communicating inventory needs to management.
- Handle daily administrative tasks related to outlet operations.
Requirements:
- Responsible, highly motivated, and proactive individual with regular and punctual attendance.
- Prior working experience as a barista or in a similar customer service role is preferred; however, it is not mandatory but is an added advantage. Training will be provided.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Basic math skills for processing payments and handling cash transactions.
- Able to work and collaborate as a team to achieve outlet targets and ensure smooth operational processes.
- Flexibility to work various shifts, including evenings, weekends, and public holidays as needed.
- Able to travel and assist other outlets if in need of manpower.
- No experience required as on-the-job training will be provided.
- Excellent and positive service attitude.
- Able to commence work on short notice will be an added advantage.
Benefits:
• 10 days Annual Leave + 1 additional day every calendar year
• Medical Benefits
• Staff Drink Redemption
• Variable Allowances
• Good career progression plans