Full Time Senior Crew

Kiztopia is a successful start-up and the biggest indoor children playground in Singapore! We are seeking a motivated and experienced Senior Crew to join our team at our indoor playground. As a Senior Crew, you will play a vital role in ensuring a safe, enjoyable, and memorable experience for children and their families. You will oversee the day-to-day operations of the playground, manage a team of crew members, and maintain a clean and organized environment. This position requires excellent communication and leadership skills, a passion for working with children, and the ability to handle various tasks simultaneously.

Highlights of what we offer:

• Dynamic, fun and rewarding working environment
• Close knitted team
• Good employee benefits (eg. incentives, medical insurance, on job training, uniform etc.)
• Career growth and development opportunities

We offer the following benefits to Full-Time employees:

• A five-day (shift schedule) work week comprising not more than 44 hours.
• Staff discounts applicable at all outlets.
• Monthly sales incentive awards*
• Monthly attendance incentive*
• Staff referral fee
• Annual variable performance bonus
• Progressive annual leave entitlement
• Uniform provided
• On-the-job training
• Comprehensive medical benefits to ensure the health and well-being of our employees.
• Opportunities for career development, fostering growth and advancement within the group.
• The opportunity to grow with the company, contributing to its success and sharing in its achievements.

Roles & Responsibilities:

1. Assist in handling and managing customer visit experience.
2. Assist in crowd control and manage visitor safety.
3. Assist in daily playground cleaning & hygiene related work.
4. Assist in managing the playground inventory and storage.
5. Assist in operating & upkeeping playground equipment.
6. Assist in planning of duty roster and cleaning schedule.
7. Assist in day-to-day service crew deployment & their meal-time arrangement.
8. Assist in managing & leading part time and junior service crew.
9. Support day to day admission check in/out process.
10. Support day to day event activities and performance.
11. Complete any other tasks assigned by the supervisor.

Job Requirements:

1. At least 2 years of experience in hospitality or customer-oriented job in front-line capacity.
2. Excellent communication and interpersonal skills, with the ability to interact effectively with children, parents, and team members.
3. A positive attitude and a strong commitment to ensuring customer satisfaction and ability to create a welcoming and friendly atmosphere infused with high energy and enthusiasm.
4. Able to work independently and effectively under tight deadlines in a fast-paced environment.
5. A good team player with a high level of enthusiasm, drive, initiative and commitment.
6. Flexibility to work shifts, weekends, and public/school holidays.
7. Capability to stand/walk for extended periods.
8. Experienced in using Microsoft Office tools, specifically Excel, Word, & PowerPoint.
9. This is a FULL TIME position.
10. The work location will be assigned based on business requirements which will be shared with you during interview.

Qualifications Requirements:

1. At least GCE ‘N’/'O' Level Certificate.

* We thank all applicants for your interest but regret to inform that only shortlisted candidates will be notified.