Full-Time Laundry Delivery & Customer Care Driver

THE LAUNDRY CLUB PTE LTD; Singapore; On-site; SGD 32,000 - 40,000; Full time

Job summary

The Laundry Club Pte Ltd is hiring a Customer Service Delivery Driver in Singapore to join our growing team. You will deliver laundry services to customers in the Toh Tuck West Region with professionalism and a customer-first mindset.

You will collect and deliver items, maintain records, and liaise with the operations team to ensure timely schedules. A valid license and reliable transportation are essential, with a focus on safety and service excellence.

Qualifications

• A valid driving licence with a clean driving record.
• Proven experience as a delivery driver or in a similar customer-facing logistics role.
• Excellent interpersonal and communication skills with a customer-centric approach.
• Strong organisational abilities and attention to detail.
• Reliability and punctuality, with the ability to manage multiple deliveries efficiently.
• Physical fitness to handle the demands of regular lifting and carrying of laundry bags.
• Knowledge of the Toh Tuck West Region or willingness to quickly familiarise yourself with the area.
• Ability to work independently and as part of a team.
• A positive attitude and willingness to go the extra mile for customers.

Responsibilities

• Deliver laundry services to customers in the Toh Tuck West Region in a timely and professional manner.
• Collect clean and soiled laundry from customers' premises with care and attention to detail.
• Maintain accurate records of all deliveries and collections, ensuring all documentation is completed correctly.
• Provide exceptional customer service, addressing customer inquiries and concerns promptly and courteously.
• Ensure vehicle maintenance and cleanliness standards are consistently met.
• Follow all traffic regulations and safety protocols to ensure safe driving practices.
• Communicate effectively with the operations team regarding delivery schedules, route optimisation and any customer issues.
• Build and maintain strong customer relationships to promote business growth and customer retention.

Job description

The Laundry Club Pte Ltd is hiring a Customer Service Delivery Driver in Singapore to join our growing team. You will deliver laundry services to customers in the Toh Tuck West Region with professionalism and a customer-first mindset.

You will collect and deliver items, maintain records, and liaise with the operations team to ensure timely schedules. A valid license and reliable transportation are essential, with a focus on safety and service excellence.