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A leading company in Singapore is seeking an HR Manager to drive recruitment, onboarding, and HR operations across various sectors including healthcare and hospitality. This strategic role requires a dedicated professional with 5 to 8 years of experience, ensuring compliance with local laws while fostering a supportive and efficient workplace culture. The ideal candidate will be detail-oriented and possess strong communication skills, aligning closely with the company's people-centric values.
The HR Manager plays a hands-on, execution-focused role in delivering best-in-class recruitment, onboarding, and HR operations across our flagship. You will work closely with the General Manager to co-create and implement people processes that are efficient, compliant, and aligned with our brand values.
This role is responsible for leading high-volume hiring across clinical, wellness, and hospitality roles, ensuring alignment with local employment laws, and managing the entire employee lifecycle — from hiring to onboarding, performance evaluation, and exit.
You must be process-minded, detail-oriented, and passionate about people. This role requires strong execution, clear communication, and the ability to support a growing organisation with structure, care, and agility.
Key Responsibilities
Talent Acquisition & Mass Recruitment
Lead end-to-end recruitment processes across all departments, including clinical roles such as doctors, nurses, therapists, and operational service staff
Build pipelines and talent pools in advance of demand; manage job postings, screening, interview scheduling, and offer letters
Partner with department heads to define hiring needs and role scopes clearly and practically
Ensure efficient, consistent interview workflows and a warm, brand-aligned candidate experience
Onboarding & HR Administration
Design and manage a structured onboarding experience covering documentation, system access, values training, and zone-specific orientation
Ensure accurate setup of employee records, contracts, and compliance documentation
Maintain the integrity and accuracy of all personnel files, HR records, and digital systems
Coordinate with the L&D Manager and Chief of Staff on role-based onboarding modules
Performance Evaluation & Team Flow
Support the General Manager in implementing regular performance review cycles
Coordinate and manage documentation, reminders, and follow-up related to evaluations
Assist in documenting job changes, promotions, and exit interviews
Track and flag HR-related risks or issues that may affect morale, retention, or performance
Policy, Compliance & Payroll Coordination
Ensure compliance with MOM regulations, employment law, and healthcare-related hiring standards
Maintain awareness of sector-specific requirements for medical roles and ensure required licenses, insurances, or verifications are collected
Support accurate and timely payroll coordination and manage leave, claims, and HR-related policies
Assist in updating and enforcing team handbook and HR protocols
HR Operations & Cross-Functional Support
Support cross-department operations by documenting org charts, workforce plans, and reporting lines
Coordinate directly with operations and zone leaders to ensure staffing levels and shift flows align with business needs
Act as a bridge between people operations and guest experience, ensuring that service roles are staffed with high-performing, values-aligned individuals
What You Bring
5 to 8 years of HR experience in fast-paced service environments (healthcare, hospitality, wellness, or fitness)
Deep understanding of Singapore employment law, MOM compliance, and sector-specific healthcare hiring practices
Proven success in managing mass recruitment, onboarding, and HR documentation
Experience working with medical practitioners, allied health professionals, and hospitality teams
Strong attention to detail and ability to create order and efficiency in high-growth environments
Clear communicator and emotionally intelligent team partner
Self-motivated, structured, and committed to delivering on timelines
Alignment with our values and belief in empowering people through clarity, care, and consistency