FULL-TIME CUSTOMER SERVICE OFFICER (DRIVING RANGE)

National Service Resort & Country Club; Singapore; On-site; SGD 27,000 - 33,000; Full time

Benefits offered by this job

Monthly laundry allowance

Staff transport provided

Medical and dental insurance

13th month bonus

Club facility discounts

Job summary

National Service Resort & Country Club is seeking a Range Attendant to support golfing facilities at the Driving Range. You will liaise with licensees, assist golfers during practice, and help manage range cards and cash transactions.

The role includes coordinating promotions and maintaining clean, functional facilities. Candidates should have 1 year of related experience, basic PC Card Sales system knowledge, and good interpersonal skills.

Qualifications

• GCE N/O Levels preferred with at least 1 year of experience in similar capacity.
• Fair knowledge and experience of golf preferred.
• Familiarity with operation of PC Card Sales system is an added advantage

Responsibilities

• Liaise with the licensees operating at the range
• Provide feedback on the conditions and improvements at the Driving Range for the enjoyment of golfers, and assistance during golf practicing
• Maintain a control record of credits transfer for SGA Player/JGDP/Staff/damage cards
• Coordinate in conjunction with supervisor all promotional activities/event at the range
• Recommend sales promotion and other activities beneficial to members
• Monitor and ensure facilities are clean and in good condition
• Report on Range Card System if it is not functioning. Ensure all transactions and cash are accounted and submitted to Finance Department
• Ensure the collecting and washing of range balls function efficiently
• To operate the SkyTrak Launch Monitor and Tablet and simple troubleshooting of the device
• Ensure range mats are rotated and clean
• Ensure driving range baskets are collected and placed neatly for golfers use

Skills

Interpersonal communication

Golf knowledge

Education

GCE N/O Levels

Tools

PC Card Sales system

Job description

The Job

• Liaise with the licensees operating at the range
• Provide feedback on the conditions and improvements at the Driving Range for the enjoyment of golfers, and assistance during golf practicing
• Maintain a control record of credits transfer for SGA Player/JGDP/Staff/damage cards
• Coordinate in conjunction with supervisor all promotional activities/event at the range
• Recommend sales promotion and other activities beneficial to members
• Monitor and ensure facilities are clean and in good condition
• Report on Range Card System if it is not functioning. Ensure all transactions and cash are accounted and submitted to Finance Department
• Ensure the collecting and washing of range balls function efficiently
• To operate the SkyTrak Launch Monitor and Tablet and simple troubleshooting of the device
• Ensure range mats are rotated and clean
• Ensure driving range baskets are collected and placed neatly for golfers use

Requirement

• GCE “N” / “O” Levels preferred with at least 1 year of experience in similar capacity
• Fair knowledge and experience of golf preferred
• Familiarity with operation of PC Card Sales system is an added advantage
• Possess good interpersonal and communication skills
• Must be prepared to perform shift duties and work on weekends and public holidays

Additional Information

• 5-day work week (Mon to Sun)
• Rotating shifts: 06:45am to 04:00pm / 10:45am to 08:00pm / 01:45pm to 11:00pm
• Monthly laundry allowance provided
• Staff transport provided at Bedok (6:30am only) and Tanah Merah MRT stations

Attractive Employee Benefits (for all permanent full-time positions only*)

• Annual and medical leave
• Annual Wage Supplement (13th month bonus)
• Variable bonus
• Subsidies for medical, dental & holiday
• Medical and group insurance coverage
• Long Service Award
• Birthday gift
• Corporate rate for selected tourist attraction
• Privileged rates for usage of Club facilities

*Terms & conditions apply.

We regret that only shortlisted candidates will be notified.