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A vibrant yogurt shop in Singapore is seeking an enthusiastic Assistant Supervisor to support overall operations and deliver exceptional customer service. The role requires strong leadership and organizational skills to manage the service crew, monitor inventory, and maintain food safety standards, ensuring a delightful dining experience. Opportunities for career advancement are also available.
Job Type: Full-Time
Reports to: Operation Manager
Department: Customer Service / Operations
Job Overview:
We are looking for an enthusiastic and customer-focused Assistant Supervisor to join our team at our yogurt shop. As the Assistant Supervisor, you will support the Store Manager in overseeing day-to-day operations, supervising the service crew, and ensuring that customers receive top-notch service. Your role will include managing staff, maintaining high standards of cleanliness and safety, and helping to create an inviting atmosphere that enhances the customer experience.
Key Responsibilities:
Customer Service: Lead by example to ensure a positive, friendly experience for all customers.
Staff Supervision: Assist in managing and training the service crew, ensuring adherence to company standards.
Inventory Management: Monitor stock levels of supplies and perform regular inventory checks.
Quality Control: Ensure food safety, cleanliness, and adherence to store recipes and standards
Operational Tasks: Assist with opening, closing, cash handling, and maintaining store organization.
Health & Safety: Enforce compliance with safety regulations to maintain a clean and safe environment.
Skills:
Strong understanding of food safety standards, quality control, and hygiene practices.
Leadership skills with the ability to motivate and manage a team.
Strong problem-solving and troubleshooting abilities.
Excellent communication and organizational skills.
Basic proficiency in Microsoft Office and production management software.
Physical Requirements:
Ability to work in a fast-paced, customer-oriented environment.
Benefits:
Flexible work schedule
Opportunities for career advancement