Frontline Customer Service Officer - Woodlands / Marsiling | Gross up to $2580 p.m.

P-SERV PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A transportation service provider in Singapore is seeking a Customer Service Officer. Responsibilities include managing customer enquiries, system operations, and handling payments. Candidates should have at least 1 year of relevant experience and possess strong communication skills. The role offers attractive allowances and incentives, operating on a rotating shift schedule.

Benefits

Attractive allowances

Incentives

Qualifications

• Minimum 1 year of cashiering and customer service experience.
• Good interpersonal skills and cheerful personality.
• Ability to multitask and handle a high volume of work.

Responsibilities

• Attend to customers’ enquiries.
• Manage facilities and system operations.
• Handle urgent issues to ensure smooth operations.
• Count and check all payments at the end of the shift.

Skills

Customer service experience

Communication skills

Team player

Attention to detail

Education

Minimum GCE N Level

Job description

P-Serv is teaming up with a well-established transport statutory board to recruit vibrant and service-oriented talents for the role of Customer Service Officer. Join the frontline of Singapore’s transport network — where every smile, solution, and interaction helps millions get to where they need to go.

Job Responsibilities:

• Attending to customers’ enquiries
• Manage facilities and run system operations
• Handle urgent issues to keep things running smoothly
• Count and check all payments at the end of the shift using the POS machine report
• Help the Team Leader and Supervisor with daily work on the ground
• Carry out any other tasks when needed

Job Requirements:

• Minimum GCE N Level with 1 year of Cashiering and Customer Service experience
• A good team player, possess a cheerful personality and a positive attitude
• Meticulous with details, good communication and interpersonal skills
• Able to multitask and handle high volume of work
• Able to maintain confidentiality and sensitivity in the management of work

Working Hours / Location:

• Rotating Shift: 4 Days Work, 2 Days Off
• 10am to 10pm & 10pm to 10am (with 2 hours break)
• Woodlands MRT / Marsiling MRT
• With attractive Allowances + Incentives!

We regret to inform, only shortlisted candidates shall be contacted.

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EA License No: 90C3494 | EA Personnel No: R1103939 | EA Personnel Name: Ng Hui Jun