Frontline Customer Service Officer | Up to $3,300 basic

We are recruiting a Senior/Customer Service Executive (Frontline) for a leading real estate group in Singapore, known for its integrated developments, innovative spaces, and commitment to sustainable urban living.

Responsibilities

1. In charge of concierge duties.
2. Conducted mall roving to inspect common areas and retail spaces.
3. Reported maintenance issues and customer feedback to relevant departments.
4. Responded to public enquiries & complaints professionally.
5. Handled and documented lost and found items.
6. Assisted in executing mall promotions and events.
7. Performed inspections of marketing and communication displays.
8. Educated retailers on mall-related systems and procedures.
9. Managed partner loyalty program redemptions.
10. Carried out administrative duties.

Requirements:

1. GCE 'O’ Levels and above with 1 or 2 years’ working experience in customer fronting role.
2. Must be computer literate, customer oriented with good communication and interpersonal skills.

Other Information:

1. Location: Dhoby Ghuat MRT
2. Working Hours: 6 days work week incl weekends & PH, rotating shifts between 9am - 10pm (7 working hours per shift)
3. Salary Budget: $2800 - $3400 basic + 1 month bonus

Interested candidates, kindly send in your updated resume via Apply Now or email to joey.lee@octomate.us. We regret that only shortlisted candidates will be notified.

Joey Lee | R1550634
EA: 23C1980