Front Office Executive

HH PROPERTIES PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

Aloft Singapore Novena by Marriott International is seeking enthusiastic individuals to join their vibrant team. Roles available include Front Office Executive and Master of Experience, focusing on exceptional guest service and creating memorable stays. Ideal candidates are customer-oriented, tech-savvy, and possess strong communication skills.

Qualifications

• Work experience in a Front Office or Customer Service role.
• Excellent written and verbal communication skills.
• Knowledge of Marriott Bonvoy program is advantageous.

Responsibilities

• Welcome guests and handle check-ins and check-outs efficiently.
• Ensure a comfortable and memorable stay for every guest.
• Adhere to hotel guidelines and procedures.

Skills

Customer Service

Communication

Team Player

Organizational Skills

Multi-tasking

Tech-Savvy

Education

Graduates welcomed

Job description

Stay & Play Coming Your Way!

Join our Vibrant Team at Aloft Singapore Novena by Marriott International!

At Aloft Singapore Novena, we don’t just offer jobs — we create vibrant spaces where Self-Expressers thrive, connect, and feel truly themselves. We are a proud recipient of the prestigious SHRI 17thSingapore HR Awards for our exceptional workplace culture, employee experience and learning development initiatives. Are you ready to begin your purpose, belong to an amazing vibrant team, and become the best version of yourself? We are ready to shape you!

Job Summary

Be the first impression our guests remember! In this role, you will warmly welcome guests, handle check-ins and check-outs with efficiency, and ensure every departure is just as seamless. With a focus on service excellence, professionalism, and attention to detail, you will play a key part in creating a comfortable and memorable stay for every guest while adhering to the Hotels’ guidelines and procedures.

Various Positions Available :

• Front Office Executive/Associate
• Master of Experience (Cross Training Opportunities Available) *

Requirements

• Work experience in a Front Office or Customer Service role
• Tech-Savvy
• Team player
• Excellent organizational and multi-tasking abilities
• Excellent written and verbal communication skills
• Experienced associates will be considered for senior positions
• Graduates welcomed to apply!
• Knowledgeable with Marriott Bonvoy program is advantageous.