Front Office Executive

City Developments Limited; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prominent hospitality company in Singapore is seeking a Front Office Executive. The role involves managing guest check-ins and check-outs, addressing inquiries, and providing concierge support. Ideal candidates will have 1-2 years of relevant experience in the hospitality industry and be team players. This position offers flexible working hours and the opportunity to enhance customer satisfaction.

Benefits

Flexible hours

Qualifications

• At least 1 to 2 years’ relevant experience in hospitality industry.
• Able to work rotating shifts: AM shift - 7am to 430pm; PM shift - 12.30pm to 10pm.

Responsibilities

• Manage check-in and check-out procedures efficiently.
• Provide friendly service and concierge support.
• Address and resolve guest enquiries promptly.

Skills

Customer service

Team player

Job description

City Developments Limited is hiring a Full time Front Office Executive role in Kallang, Singapore. Apply now to be part of our team.

Job summary:

• Flexible hours available
• 1 year of relevant work experience required for this role
• Expected salary: $2,600 - $3,000 per month

Responsibilities:

Reception duties

• Manage check-in and check-out procedures efficiently and professionally to ensure a smooth and welcoming guest experience.

• Handle all payment transactions accurately, including cash, credit card, and other forms of payment.

• Perform nightly audit procedures to reconcile daily transactions.

Customer Service

• Act as the first point of contact, providing friendly service and concierge support, including local tips and directions.

• Address and resolve guest enquiries, feedback, or concerns promptly and professionally, ensuring a positive experience.

• Assist with transportation arrangements, including booking taxis or private hire vehicles, airport transfers, and shuttle services.

Requirements

• At least 1 to 2 years’ relevant experience in hospitality industry

• Team Player

• Able to work rotating shifts: AM shift - 7am to 430pm :PM shift - 12.30pm to 10pm (5 day work week)