Front Office Associate (Front Desk )

Shangri-La Group; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

Shangri-La Group is seeking a Front Desk Receptionist for their resort in Singapore, where you'll provide excellent guest services and contribute to memorable hotel experiences. Ideal candidates are team players with hospitality experience and a passion for guest interaction. Join us in creating delightful stays for our guests!

Qualifications

• Preferably has relevant hospitality experience.
• Takes pride in being a hotelier.
• Self-starter with a can-do attitude.

Responsibilities

• Provide all-rounded guest services such as checking in and out.
• Handle all guest requests in a timely, professional manner.
• Ensure smooth efficient guest services at all times.

Skills

Customer Service

Teamwork

Problem-Solving

Job description

Shangri-La Rasa Sentosa, Singapore

At Shangri-La Group we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

A mere 15 minutes from the city, Shangri-La Rasa Sentosa, Singapore is the only beachfront resort in Singapore. It comprises 454 guest rooms and suites impeccably furnished in warm natural tones. Each has a private balcony or terrace overlooking the ocean and verdant gardens. The resort creates a serene island escape to unwind, to enjoy blissful spa pampering and to indulge the palate with exquisite cuisine.

We are looking for a Front Desk Reception to join our team!

As a Front Office Reception, we rely on you to:

• Provide all-rounded guest services such as checking in and out
• Contribute towards a memorable hotel experience for all guests
• Handle all guest requests in a timely, professional and efficient manner
• Provide a best-fit solution to fulfil the customer needs
• Ensure smooth efficient guest services at all times
• Assist in enhancing the guest satisfaction scores of the hotel
  
  

We Are Looking For Someone Who

• Takes pride in being a hotelier
• Preferably has relevant hospitality experience
• Loves interacting with guests
• Enjoys working as part of a team
• Has a can-do attitude
• Is a self-starter
• Enjoys crafting best-fit solutions for guests
  
  

If you are the right person, what are you waiting for? Click the apply button now!