Front-Of-House Supervisor / Assistant Team Lead @ Museum

Adecco Personnel Pte Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading staffing firm in Singapore is seeking candidates for a front-line customer service role in the hospitality industry. This position involves managing staff, handling inventory, and reporting. Candidates should have at least 2 years of experience in hospitality, strong interpersonal skills, and flexibility for weekend shifts. The contract is for one year with a gross salary of up to $3,300.

Benefits

Completion bonus

Qualifications

• 2 years of front-line customer service experience, preferably in hospitality.
• Skilled in service delivery, problem resolution, and service recovery.
• Willingness to work on weekends and public holidays.

Responsibilities

• Opening and closing of POS system.
• Check and update briefing notes.
• Activate and deploy up to 10-16 staff per day.
• Arrange training for new trainees.
• Inventory check and update.
• Daily summary report.
• Daily gallery checks.
• POS report checks.

Skills

Strong interpersonal skills

Proficient in Microsoft Office

Experience in handling various payment modes

Good telephone etiquette

Service delivery

Problem resolution

Service recovery

Flexible in customer interactions

Bilingual

Flexibility in customer interactions

Tools

Point of Sale Systems

Digital technologies

Job description

Join us if you have passion in front-line customer service / hospitality industry / looking for job advancement!

Our client is a well-established custodian of Singapore's heritage, assuming the role to promote and safeguard our diversity for educational purposes, cultural understandings as well as nation building.

The Opportunity

• 9:30am to 7:30pm daily, (Friday till 9:00pm)
• 5 days/week (Including weekends & PH)
• Located mainly in Central, near Cityhall
• Gross up to $3,300
• 1-Year Contract + Completion Bonus

The Job

• Opening and closing of POS system
• Check and update briefing notes
• Activate and deploy up to 10 - 16 staff per dayArrange for training or other admin for new trainees
• Inventory check and update
• Daily summary report
• Daily gallery checks
• POS report checks (tally with Certis report)

The Requirements

• Strong interpersonal skills, preferably bilingual
• Proficient in Microsoft Office, Point of Sale Systems, and digital technologiesExperience in handling various payment modes
• 2 years of front line/ customer service experience, preferably in hospitality
• Skilled in service delivery, problem resolution, and service recovery
• Good telephone etiquette and communication skills
• Flexible in customer interactions in a front-facing role
• Willingness to work on weekends and public holidays

Next Step

Prepare your updated resume and email to [e-mail] with the following details:

1. Full Name
2. Residential Area
3. Commitment Period
4. Expected Salary
5. Earliest Commencement Date

*Please note that only shortlisted applicants will be notified and this is on a 1 year contract, subject to renewal.