Front Desk Receptionist

Shangri-La Rasa Sentosa, Singapore; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading resort in Singapore seeks a Front Office Receptionist to provide all-rounded guest services, ensuring a memorable stay for all visitors. The ideal candidate will have hotel experience, strong communication skills, and a willingness to work various shifts. This role offers career development opportunities, medical coverage, and employee discounts.

Benefits

5-day work week

Learning and Development opportunities

Medical and insurance coverage

Special employee discount within Shangri-La Group

Duty Meals and shuttle bus provided

Qualifications

• Preferably has relevant hotel experience with OPMS knowledge.
• Strong guest communication and engagement skills.
• Willing to work shifts and on Public Holidays.

Responsibilities

• Provide guest services such as checking in and out.
• Handle all guest requests efficiently and professionally.
• Assist in enhancing guest satisfaction scores.

Skills

Guest communication

Engagement skills

Education

Relevant hotel experience

Tools

OPMS

Check in/out system

Reservations system

Job description

Shangri-La Rasa Sentosa, Singapore

We are looking for a Front Office Receptionist to join our team!

As the Front Office Receptionist, we rely on you to:

• Provide all-rounded guest services such as checking in and out

• Contribute towards a memorable resort experience for all guests

• Handle all guest requests in a timely, professional, and efficient manner

• Provide a best-fit solution to fulfil the customer needs

• Always ensure smooth efficient guest services

• Assist in enhancing the guest satisfaction scores of the hotel

We are looking for someone who:

• Preferably has relevant hotel experience with OPMS knowledge and other Front Desk related system such as check in/out system, reservations

• Strong guest communication and engagement skills, with exposure to interacting with both international and domestic travellers, as our resort is an international destination

• Willing to work shifts and on Public Holidays

We Offer

• 5-day work week

• Learning and Development opportunities for career development

• Medical and insurance coverage

• Special employee discount within Shangri-La Group

• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!