Front Desk Officer / Executive

WYNDHAM SINGAPORE HOTEL; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A hospitality leader, WYNDHAM SINGAPORE HOTEL, is looking for Front Office staff to deliver outstanding service and manage guest inquiries efficiently. The role involves providing a warm welcome, monetizing opportunities, and ensuring smooth operations. Applicants should possess strong communication skills and relevant experience to thrive in a dynamic environment.

Qualifications

• Relevant experience in Front Office is required.
• Excellent interpersonal and communication skills are essential.
• Ability to work shifts and/or weekends and public holidays.

Responsibilities

• Provide personalized service to guests and handle their requests promptly.
• Handle cashiering duties and check cash float carefully.
• Answer incoming and outgoing calls professionally.

Skills

Interpersonal skills

Communication skills

Teamwork

Job description

Responsibilities

Provide personalized service to guests and handle their request promptly to ensure seamless stay experience

Handle cashiering duties and check cash float carefully

Answer incoming and outgoing calls in professional manner

Promote upselling program

Attend to guest enquiries for transportations, directions, restaurant reservations and more

Requirements

Relevant experience in Front Office

Excellent interpersonal and communication skills

Able to work in a team and/or independently

Able to work shifts and/or weekends and public holiday