Front Desk Officer

WGT Events & HR Group; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Receptionist to provide exceptional customer service in a vibrant showroom environment. This role involves greeting and checking in customers, managing inquiries, and ensuring the showroom is tidy and welcoming. The ideal candidate will possess strong communication skills, a customer-oriented mindset, and the ability to work flexible hours, including weekends and public holidays. Join a dynamic team where your contributions will enhance customer experiences and support the overall success of the organization.

Qualifications

• Experience in customer service or as a receptionist is essential.
• Strong communication and social skills are required.

Responsibilities

• Handle phone calls and greet customers upon arrival.
• Manage showroom displays and ensure cleanliness.
• Perform general admin duties as assigned.

Skills

Customer service experience

Communication skills

MS Office skills

Data entry skills

People-focused attitude

Job description

Job Responsibilities:

• Handle phone calls, answer general enquiries.
• Greet, check in and announce customers' arrival.
• Manage the Sales Executive turn system.
• Ensure showroom is tidy and orderly.
• Ensure display cars (interior and exterior) are in good condition.
• Provide refreshments to customers.
• Perform general ad-hoc admin duties that may be assigned from time to time.

Requirements:

• Experience as a Receptionist or in a customer service role.
• Customer-oriented with a high level of service attitude.
• Good communication and social skills.
• Hardworking, extroverted, people-focused, and enthusiastic.
• Basic MS Office and data entry skills.
• Able to commit to weekends and public holidays.
• Willing to work in out-of-office locations when requested.

Salary Package:

Location: West

Salary Range: $2,200 - $3,000

Working Hours: Rostered Schedule by Management Mon to Sat: 0830hrs to 1730hrs | 0830hrs to 1830hrs | 0900hrs to 1800hrs | 0900hrs to 1900hrs | 1000hrs to 2000hrs. Sun or PH: 0930hrs to 1730hrs | 0930hrs to 1830hrs | 1000hrs to 1800hrs | 1000hrs to 1700hrs | 1100hrs to 1900hrs.

Tan Choon Hau
EA Licence No: 18C9251
EA Reg ID: R1988835