Front Desk Executive (Pet Shop)

THE COLLAR CLUB (PUNGGOL) PTE. LTD.; Serangoon Garden Circus; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in pet grooming is looking for a dedicated Groomer to join their team. Responsibilities include customer service, scheduling grooming appointments, and assisting the grooming team. Ideal candidates should have a passion for animals, strong communication skills, and the ability to multi-task in a busy environment. The role offers a competitive monthly salary along with performance bonuses and various employee benefits.

Benefits

Fixed 13th month salary

Commission pay

Performance bonus

Yearly Annual Leave increment

Yearly Basic Pay increment

Professional development

Employee discount

Health insurance

Qualifications

• Able to handle and take care of dogs and cats.
• Proficient in English and Chinese.
• Basic grooming skills is a plus.

Responsibilities

• Greeting and welcoming guests and handling calls.
• Scheduling grooming appointments and maintaining cleanliness.
• Assisting in day-to-day operations and retail sales.

Skills

Communication

Problem Solving

Organizational Skills

Multi-tasking

Job description

Job Description & Requirements

• Greeting and welcoming guests, answering all calls and directing as needed and
• Talking with customers to select a grooming package
• Ensure all grooming appointments are properly scheduled
• Ensure workplace safety, hygiene level and cleanliness of the entire grooming centre
• Resolving customer problems as needed
• Assist Groomer Team and Doggy Daycare on the day-to-day business operations
• Assist in selling retail products and maintain inventory
• Any other duties / tasks / projects as assigned

Requirements and skills

5 Day Work Week (have to work on Fridays - Sundays)

Able to handle and take care of dogs and cats

Proficient in English and Chinese (oral and written) to communicate with mandarin speaking clients.

Strong communication, people skills and Problem-solving skills

Good organizational and multi-tasking abilities

Able to perform Basic Grooming skills is a plus point

Benefits:

• Fixed 13th month salary
• Commission pay
• Performance bonus
• Yearly Annual Leave increment
• Yearly Basic Pay increment
• Professional development
• Employee discount
• Health insurance