Front Desk Executive

Paris Baguette Singapore; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in Singapore is hiring a full-time Customer Service Executive located in Pasir Ris. Ideal candidates are outgoing, meticulous, and well-spoken, ready to provide quality customer service. This role involves assisting students and parents with inquiries, registration, and administrative tasks. Salary ranges from $3,000 to $3,500 monthly.

Qualifications

• No experience required for this role.
• Fluent in English and Mandarin.
• Past experience in front-facing customer service is a plus.

Responsibilities

• Provide front desk assistance to walk-in students and parents.
• Respond to phone and online queries about classes and curriculum.
• Assist with registration and invoicing.

Skills

Fluency in English

Fluency in Mandarin

Customer Service Orientation

Computer Literacy

Tools

Microsoft Office

Job description

Academia Pte Ltd is hiring a Full time Front Desk Executive role in Bishan, Singapore. Apply now to be part of our team.

Academia Pte Ltd is hiring a Full time Front Desk Executive role in Bishan, Singapore. Apply now to be part of our team.

Job summary:

• Looking for candidates available to work:
  • Monday: Morning
  • Tuesday: Morning
  • Friday: Morning
  • Saturday: Morning
  • Sunday: Morning
• No experience required for this role
• Expected salary: $3,000 - $3,500 per month

Academia is looking for full-time Customer Service Executive who is outgoing, meticulous and well-spoken.

Candidates who are passionate about providing quality customer service and engaging interactions are more than welcome.

Responsibilities:

• Provide general front desk assistance to walk-in students and parents

• Respond to phone and online queries about classes, replacement lessons, teachers, curriculum, and policies

• Assist students and parents with registration and scheduling changes by inputting changes into the student database

• Assist students and parents with invoicing and payment via credit card or bank transfer

• Handle and resolve special requests and complaints in a professional manner, escalating to management where necessary

• Provide administrative support to teachers when required, including printing, photocopying, and scanning

• Perform any other duties as required and assigned by Management

Requirements:

• Fluent in English and Mandarin (to provide clear explanations for both English and Mandarin speaking clients)

• Computer literate – able to use Microsoft office and able to learn/use various computer applications to respond to client queries and input or change client data

• Past experience in front-facing customer service is a plus

• OFF days on Wednesdays and Thursdays

• We are looking for a team member for our Pasir Ris outlet

• Salary: $3000 to $3,500

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