Front Desk Executive

Kosy Living Pte.Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

Kosy Living, Singapore's first full-house renovation company, seeks a professional Front Desk Executive to manage reception and support teams. Responsibilities include customer assistance, administrative tasks, and effective communication with clients. The successful candidate will thrive in a dynamic environment and contribute to the company's growth.

Benefits

Competitive salary and benefits

Career development opportunities

Access to a 14,000 sqft showroom

Qualifications

• At least 2 years of experience in an administrative or front desk role.
• Proficiency in Microsoft Office and knowledge of CRM tools is an advantage.
• Willingness to work weekends on a shift basis.

Responsibilities

• Greet and assist walk-in customers and guests professionally.
• Manage incoming phone calls and handle inquiries efficiently.
• Perform front desk administrative duties including data entry.

Skills

Communication

Interpersonal Skills

Organization

Multitasking

Fluency in Mandarin

Fluency in English

Tools

Microsoft Office

CRM tools

Job description

About Kosy Living:

Kosy Living is Singapore's first full-house renovation company, featuring an integrated one-stop marketplace. Our robust international supply chain and unique sales model provide unlimited growth opportunities for employees.

Committed to becoming Singapore's leading home renovation brand, Kosy Living is dedicated to creating exceptional co-living spaces that blend community and comfort. With a 14,000 sqft showroom in Marina Square, we provide a vibrant workplace where operational excellence and customer satisfaction are top priorities.

Role Overview:

We are looking for a professional and personable Front Desk Executive to manage our reception area and support our team with various administrative tasks. The ideal candidate will ensure smooth front desk operations, deliver excellent customer service, and play a key role in supporting our business growth.

Key Responsibilities:

• Greet and assist walk-in customers, clients, and guests in a warm and professional manner.

• Manage incoming phone calls, direct them to the appropriate departments, and handle inquiries efficiently.

• Respond to customer queries and provide accurate, timely information about our services.

• Perform front desk administrative duties, including mail handling, filing, and data entry.

• Ensure the reception area is clean, tidy, and welcoming.

• Provide administrative and clerical support to various departments as needed.

• Assist in sourcing and coordinating with property agents to enhance co-living opportunities.

• Prepare basic reports or documentation related to customer service.

Key Requirements:

• At least 2 years of experience in an administrative or front desk role.

• Excellent communication and interpersonal skills.

• Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment.

• Fluent in both Mandarin and English to effectively communicate with diverse stakeholders.

• Strong ability to work independently and collaborate effectively within a team.

• Proficiency in Microsoft Office (Word, Excel, Outlook); knowledge of basic CRM tools is an advantage.

• Familiarity with property agent coordination or real estate-related tasks is a plus.

• Willingness and ability to commit to working over the weekend on a shift basis.

What We Offer:

• Competitive salary and benefits package.

• Career development opportunities in a dynamic and supportive environment.

• A chance to work in our 14,000 sqft showroom at Marina Square.

• Be part of an innovative company committed to becoming Singapore's leading home renovation brand.