Front Desk Executive

Radlink Asia Pte Ltd; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A healthcare service provider in Singapore is seeking a dynamic Front Desk Executive responsible for patient registration, providing front line support, and maintaining patient records. Strong communication skills, especially in Mandarin, and the ability to handle a fast-paced environment are essential. The candidate must also be committed to working half days on Saturday. Proof of vaccination is required.

Qualifications

• Must be committed to half day on Saturday.
• Applicants must be fully vaccinated (according to MOH guidelines).

Responsibilities

• Registration of patients.
• Providing Front Line Support for the Centre.
• Maintaining Patients Records.
• Attending to patient’s needs and enquiries.

Skills

Ability to handle a fast-paced environment

Good interpersonal & communication skills

Ability to converse with Mandarin speaking patients

High energy and dynamic

Job description

Job scope:

• Registration of patients

• Providing Front Line Support for the Centre

• Maintaining Patients Records

• Attending to patient’s needs and enquires

• Scheduling and managing of Medical Appointments

• Answer the telephone promptly and follows the established guidelines.

• Collection of payments accurately, balance daily receipts and moneys daily.

• Total and transmit daily credit card payments in accordance with the guidelines.

• To perform and undertake any assignment or ad-hoc tasks delegated by Operations Manager
  
  Requirements:
  

• Ability to handle a fast-paced environment and prioritize tasks based on importance

• Able converse with mandarin speaking patients

• High energy, dynamic and self-motivated

• Possesses good interpersonal & communication skills

• Interested in healthcare and wellness

• Punctuality, adaptability and teamwork

• Must be committed to half day on Saturday

• Applicants must be fully vaccinated (according to MOH guidelines w.e.f. 14 Feb 2022). Proof of vaccination, or doctor’s memo for those who are medically ineligible for vaccination, may be requested for verification purposes.

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