Front Desk Customer Service and Administrator

RNJ WONDERLAND PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A nurturing child care center in Singapore is seeking a dedicated client service professional. You will engage daily with parents and students, assist with administrative tasks, and ensure safety and well-being of the children. The ideal candidate is friendly, organized, and proficient in MS Office. Previous child care experience is preferred. This role offers a supportive work environment and the chance to make a positive impact on children's lives.

Qualifications

• Child care and Student care experience preferred.
• Able to communicate well with Students and parents.
• Friendly and Cheerful disposition.

Responsibilities

• Engage daily with Parents and Students.
• Prepare financial and centre reports.
• Conduct daily health checks on children.

Skills

Good communication and interpersonal skills

Customer oriented

Proficient in MS Office

Meticulous and organized

Job description

Reporting to the Centre operations lead on administration matters, this is a dedicated internal and external client service role.

This job involves paperwork documentation and filing, engagement with parents, interactions with the children and working co-operatively with all team members.

Job Responsibilities

• Daily engagement with Parents and Students
• Daily connection with Parents during Student drop off and pick up
• Prepare financial and centre reports (e.g. petty cash, daily collections, centre enrolment report, etc)
• Prepare monthly forms such as teachers and students’ attendance form, sign in/out forms, school bus attendance forms, etc.
• Conduct daily health checks on the children upon arrival when necessary
• Assist parents in the purchase of merchandise such as uniforms, caps, books, etc
• Administrative work (sales, collection of fees, and collection of forms) and upkeep of centre premises.
• Conduct stock-taking and restocking of supplies such as merchandise and stationery
• Ensure safety and timely transfer of students from school to centre
• Ensure safety of children within the premises
• Handle other ad-hoc duties as assigned

Requirements

• Friendly and Cheerful, customer oriented
• Good communication and interpersonal skills - Able to communicate well with Students and also parents
• Proficient in MS Office (Word, Excel and PowerPoint)
• Meticulous, organised and able to multi-task
• Child care and Student care experience preferred