Front Desk cum IT Support

AI HUAWEN EDUCATION PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in education technology seeks a proactive Front Desk cum IT Support professional. In this hybrid role, you will manage administrative tasks and provide basic IT support, ensuring smooth operations at the Chinese Enrichment Centre. Ideal candidates are organized, customer-focused, and tech-savvy, with a diploma in IT/Computing and Mandarin proficiency.

Benefits

Competitive salary plus commission

Opportunities for training and professional development

Friendly and supportive team environment

Qualifications

• Fresh graduates are welcome to apply.
• Proficiency in Mandarin is required.
• Basic knowledge of IT products and troubleshooting skills.

Responsibilities

• Greet and assist visitors and manage student registrations.
• Set up and maintain IT equipment and troubleshoot issues.
• Provide on-site technical support for teachers.

Skills

Communication

Interpersonal skills

Troubleshooting

Tech-savvy

Education

Diploma or ITE Certificate in IT/Computing

Tools

Microsoft Office

Windows OS

Job description

About the Role

We are seeking a proactive and service-oriented individual to join our new Chinese Enrichment Centre at Parkway Centre. This hybrid role combines front desk administrative duties with basic IT support responsibilities. The ideal candidate should be organised, tech-savvy, and customer-focused — capable of creating a positive first impression while ensuring the smooth day-to-day operations of the centre.

About Us

Ai Huawen Learning Centre was established in Singapore by a team of educators and AI specialists. The centre is designed specifically for Singapore’s Kindergarten to Primary 6 students, integrating AI technology to enhance Chinese language learning efficiency and to promote Chinese cultural heritage.

Key Responsibilities

Front Desk & Administrative Duties

• Greet and assist walk-in visitors, students, and parents in a professional manner
• Handle incoming phone calls, emails, and general enquiries
• Manage student registration, class scheduling, and attendance tracking
• Prepare basic reports, memos, and communication materials for parents

IT Support Duties

• Set up and maintain IT equipment such as laptops and tablets used in classrooms
• Troubleshoot basic hardware and software issues, and liaise with IT vendors when necessary
• Ensure smooth internet connectivity and functioning of classroom tech
• Assist in maintaining digital learning platforms and internal systems
• Provide basic on-site technical support for teachers during lessons or presentations

Requirements

• Diploma or ITE Certificate in IT/Computing (fresh graduates are welcome to apply)
• Proficiency in Mandarin for effective communication with customers, educators, and Mandarin-based systems
• Strong communication and interpersonal skills
• Basic knowledge of IT products (e.g., computers, software, networking) and troubleshooting skills
• Familiarity with Windows OS and Microsoft Office applications
• Interest in educational technology or AI-based learning tools is a plus
• Ability to work independently and respond promptly to on-site support needs

Why Join Us?

• Competitive base salary + commission
• Opportunities for training and professional development
• Friendly and supportive team environment

Apply Now

Send your resume to: [e-mail]
Subject line: Application for Front Desk cum IT Support – [Your Name]

Ai Huawen Education Pte Ltd is an equal opportunity employer. We welcome all qualified candidates to apply!