Front Desk and Clinical Assistant

Borr Drilling; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

Une entreprise de soins de santé bien établie cherche un assistant clinique bilingue pour gérer les opérations de bureau et assurer une expérience positive pour les patients. Ce poste à temps plein à Bedok implique des compétences organisationnelles, une communication efficace et un fort engagement envers le service client et la médecine traditionnelle chinoise.

Benefits

Salaire compétitif jusqu'à 5000$ par mois

Opportunités de développement professionnel

Avantages médicaux complémentaires

Réductions sur les traitements et produits de santé

Assistance aux demandes de permis de travail

Qualifications

• Expérience préalable dans une clinique TCM ou environnement de soins de santé appréciée.
• Capacités de communication en anglais et mandarin conversationnel.
• Professionnel, fiable et attitude proactive.

Responsibilities

• Accueil des patients et gestion des opérations du bureau.
• Assistance aux médecins pendant les consultations.
• Gestion précise des dossiers patients.

Skills

Communication

Service client

Organisation

Empathie

Job description

Position Title: Front Desk & Clinical Assistant
Employment Type: Full-Time

Location: Bedok, Singapore
Salary Range: $2,100 – $5,000 per month (commensurate with experience)

About the Role:

We are looking for a bilingual, service-oriented individual to join Healthy Heart PTE. LTD. as a Front Desk & Clinical Assistant. This role supports both front-line service and administrative operations, ensuring the clinic runs smoothly each day.

The ideal candidate is organized, communicative, and passionate about patient care in a Traditional Chinese Medicine (TCM) setting. Basic computer skills are required, and being tech-savvy is a plus. We value those who are empathetic, friendly, and professional, with a strong grasp of customer service and TCM-related administrative duties.

Key Responsibilities:

• Welcome patients and manage front-desk operations including check-in, registration, appointment scheduling, and payment processing
• Handle phone, email, and walk-in inquiries in a prompt and courteous manner
• Support physicians during consultations or treatment sessions as needed
• Maintain accurate patient records and assist with administrative documentation
• Prepare and ensure cleanliness of consultation rooms and treatment areas
• Educate patients on basic clinic procedures and herbal medication instructions (under guidance)
• Assist with inventory tracking and ordering of clinic supplies and products
• Promote clinic services and participate in patient engagement initiatives
• Ensure the smooth daily running of the clinic by coordinating between front-of-house and clinical staff

Requirements:

• Previous experience in a TCM clinic or healthcare setting is an advantage
• Strong verbal communication and interpersonal skills
• Proficient in English and basic conversational Mandarin (to communicate treatment information effectively)
• Well-organized, detail-oriented, and capable of multitasking in a dynamic environment
• Demonstrates professionalism, reliability, and a proactive attitude
• Able to work independently and collaboratively as part of a team
• Customer-centric and committed to delivering a positive patient experience

Benefits

• Competitive salary up to $5,000 per month
• Opportunities for professional development and continuous learning
• Supportive and collaborative working environment
• Complimentary medical benefits and staff discounts on treatments and health products
• Assistance with work pass applications for eligible candidates

How to Apply

Interested candidates are invited to send their resume and cover letter to [e-mail] or WhatsApp [phone] . Please include "TCM Clinical Assistant Application" in the subject line.

Only shortlisted candidates will be contacted for an interview.

Join us and be part of a team committed to enhancing lives through the wisdom and practice of Traditional Chinese Medicine. We look forward to welcoming you to the Healthy Heart family.