Front Desk & Admin Executive

Borr Drilling; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in the drilling industry is seeking an administrative support role to manage communications with clients and internal teams. Responsibilities include client coordination, office scheduling, and necessary administrative tasks. Ideal candidates should demonstrate strong organizational skills and proficiency in MS Office, with a focus on team collaboration.

Qualifications

• Experience as front desk representative or similar role.
• Proficient in English (oral and written).
• Excellent knowledge of MS Office (especially Excel and Word).

Responsibilities

• Manage communications with stakeholders.
• Provide support for clients receiving services.
• Coordinate scheduling and office resources.

Skills

Communication

Organization

Multi-tasking

Problem-solving

Customer service

Tools

MS Office

Office machines

Job description

• Manage and facilitate communications with external stakeholders such as referral agencies, community partners, and the general public

• Provide timely and appropriate response to clients with mental health concerns, including in crisis situations via phone and email

• Preliminary assessment for service suitability and link up with service delivery for online enquirers and referrals.

• Facilitate internal service linkage in collaboration with team leads

• Provide administrative support for clients receiving services such as sending zoom links, preparing timesheets or process official documents for signature

• Support therapists with room bookings, facility bookings, client appointments, etc

• Ensure accurate documentation and update on the online Case Management System

• Data reporting including ED report data and grant maker reports

• System administration where required

• Coordinate rostering / scheduling including annual office closures, after-hours work schedule and staff cover

• Coordinate team meetings

• Coordinate use of office resources such as Zoom license

• Manage office inventory and purchases

• Service planning / process review and implementation as required

• Adhoc AFD Cover / Support

• Any ad-hoc tasks and projects in relation to Clarity’s programmes and services

Requirements and skills

• Experience as front desk representative or relevant position

• Familiarity with office machines (e.g. fax, printer, CCTV, etc.)

• Knowledge of office management and basic bookkeeping

• Proficient in English (oral and written)

• Excellent knowledge of MS Office (especially Excel and Word)

• Strong communication and people skills

• Good organizational and multi-tasking abilities

• Problem-solving skills and Customer service orientation

• Highly dependable and Work well as a team

• Work from office at least 3 days a week

• Able to perform evening or Saturday shift once a month.