Front Desk

DENTAIRE PTE LTD; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

DENTAIRE PTE LTD is seeking a dental receptionist to provide exemplary support in managing patient appointments and records. The role involves greeting patients, scheduling appointments, handling payment verifications, and ensuring efficient office operations. Ideal candidates will possess strong communication skills and experience in an administrative capacity.

Qualifications

• Experience in a receptionist or administrative role preferred.
• Skills in scheduling and customer service are essential.

Responsibilities

• Greeting and welcoming patients to the practice.
• Scheduling, rescheduling, or canceling appointments as needed.
• Updating patient records and documenting recent treatments.

Skills

Patient interaction

Organization

Communication

Job description

• Greeting and welcoming patients to the practice.
• Scheduling, rescheduling, or canceling appointments as needed.
• Assisting patients to fill out information forms.
• Preparing patients’ charts and daily schedules for the dental staff.
• Updating patient records and documenting recent treatments and procedures.
• Scheduling follow-up appointments and providing telephonic reminders.
• Communicating with medical insurance providers to determine if patients are required to make co-payments.
• Verifying methods of payment and collecting payments as needed.
• Performing general office duties, such as answering telephones, photocopying, filing and faxing.