Fresher - Customer Specialist

kevell Corp; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A leading B2B marketplace in India seeks a Customer Specialist (Telesales) for its Madurai location. This role involves engaging potential customers, providing product information, and driving sales revenue through effective consultative selling. The ideal candidate will be a graduate or postgraduate with strong communication skills and a customer-friendly demeanor.

Benefits

Performance bonus

Qualifications

• Any Graduate or Postgraduate can apply.
• Confident and friendly while engaging with customers over the phone.

Responsibilities

• Manage calls and video conversations with clients.
• Build and maintain productive relationships with customers.
• Resolve customer complaints efficiently.

Skills

Proficiency in MS Office

Customer engagement

Communication skills

Education

Any Graduate or Postgraduate

Job description

Position: Customer Specialist (Telesales)

Location: Madurai, Tamil Nadu

Employment Type: Full-Time, Permanent

Department: Sales & Business Development

Role Category: Retail & B2C Sales

Interview Date: 12/03/2025

About the Opportunity

Join India's largest online B2B marketplace and accelerate your career in a fast-paced Telesales Executive role. Be part of a dynamic team, driving sales across Tamil Nadu while building strong customer relationships in Madurai.

Job Summary

As a Customer Specialist (Telesales), you will engage potential customers, provide information about products and services, and help drive sales revenue through consultative selling and customer support.

Roles & Responsibilities

1. Manage calls and video conversations with clients in Madurai.
2. Build and maintain productive, professional relationships with customers.
3. Ensure accurate product and service descriptions in the clients' e-catalog.
4. Resolve customer complaints efficiently and support the field sales team.
5. Assist in achieving revenue and client retention targets through systematic follow-ups.
6. Conduct daily telephonic or video calls with clients.

Qualifications

Any Graduate or Postgraduate can apply. Proficiency in MS Office and basic computer skills. Confident and friendly while engaging with customers over the phone.

Why Join Us

• Work with a leading B2B marketplace in India.
• Build a promising career in Sales & Business Development.
• Be a part of a team contributing to Tamil Nadu's business growth.

Apply Now

Phone: +91 77hidden_mobile

Email: hidden_email

Office Address: 4A, Kamala 2nd St, Chinna Chokikulam, Madurai, Tamil Nadu 625002

Additional Details

• Job Types: Full-time, Permanent, Fresher
• Schedule: Day shift, Evening shift, Monday to Friday, Morning shift, Rotational shift
• Performance bonus
• Work Location: In person
• Expected Start Date: 24/03/2025

Take the next step in your career and make a difference in sales and customer service.