Fresh Alchemist

Fresh; Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking an enthusiastic Retail Fresh Alchemist to enhance customer experiences in a dynamic retail environment. This role involves engaging with guests, sharing product knowledge, and ensuring a memorable shopping experience. The ideal candidate will be sales-driven, with a passion for beauty and skincare, and a commitment to providing exceptional service. Join a vibrant team that values curiosity and creativity, and be part of a brand that transforms beauty through meaningful connections and high-quality products. If you thrive in fast-paced settings and enjoy building relationships, this opportunity is perfect for you.

Qualifications

• Minimum diploma required; additional beauty education is a plus.
• 2+ years in retail, sales, or FMCG preferred.

Responsibilities

• Meet sales targets and provide excellent customer service.
• Demonstrate product usage and build rapport with guests.
• Ensure smooth daily operations and adhere to SOP standards.

Skills

Sales Driven

Customer Service

Product Knowledge

Team Player

Adaptability

Education

Diploma or equivalent

Additional education in beauty/skincare

Job description

Company Description

At Fresh, we create beauty products that perform with experiences that transform.

Born in Boston, Raised in New York. What began as a small collection in a neighborhood shop by our founders Lev & Alina, has evolved into a full lifestyle line of skincare, lip care, bodycare, and fragrance sold all over the world.

The sensoriality of our products—their textures and scents—sets us apart. It’s this combination of high efficacy and amazing sensations that we’re known for, and why those who know us love us. Lev says fresh creates products people don’t know they need—and then can’t live without. Our founders still work with the brand every day to fulfill their original dream of making beauty that performs and transforms.

We are driven by our never complacent indie spirit where the sky's the limit. This approach is initiated by Lev and Alina and lived by the entire organization. Our boundless curiosity fuels our search for the extraordinary, whether it’s a moment of pleasure in nature or an experience of generosity in our shops. Where fresh goes, beauty follows. We’re pioneers—in product, in experience, in culture, and in process.

We believe that fresh is more than what it sells; it’s the emotional connection to the brand that we call the sixth sense. It’s the heartfelt experience we craft for our people and our guests.

Fresh is a brand of LVMH group worldwide. In SEA, it is managed through LBeauty Pte Ltd, a joint venture between LVMH group and Luxasia.

We are looking for an engaged, motivated Retail Fresh Alchemist to support our fast-growing Singapore business.

Job Description

• Dynamic and proactive in meeting sales targets
• Ability to story tell, share product knowledge and rituals to guests
• Demonstrate proper usage of skincare products to guests
• To be guest centric whenever engaging with guests
• Assist guests on their needs
• Ability to recruit and build rapport with guests to maintain long-term relationships
• Manage boutique clienteling
• Ensure smooth flow on day to day operation
• Meet and follow boutique SOP standards
• Able to work in groups and follow up with instructions shared by team/counter lead
• Adaptable to environment changes whenever required
• Seek passionate individuals dedicated to providing service and creating memorable experiences for our guests.

Qualifications

• Minimum diploma or equivalent level of education
• Additional education in relevant field or demonstration of extensive knowledge in beauty and skincare products is a plus
• With at least 2 years of relevant work experience in retail, sales or FMCG industry
• Sales driven and proactive
• Team player with a positive mindset and pleasant disposition
• Enjoy operating in a fast-paced retail environment
• Willingness to work retail shifts on weekends and public holidays
• Fluent in both English and Mandarin communication skills
• Presentable looking and well-groomed
• People-oriented and team player with a positive mindset
• Ability to work independently with minimal supervision
• Well-organized and committed to accuracy at all levels of details