Freight & Logistics Customer Service Specialist

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 29,000 - 39,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking a customer service assistant based at Changi Airfreight Centre. The role involves supporting the customer service team and coordinating with carriers for both air and sea freight operations.

Ideal candidates will have a minimum GCE O level and relevant experience, with strong Microsoft Office skills and a customer‑minded approach to handling inquiries, bookings, and billing tasks.

Qualifications

• Minimum GCE O level required.
• Relevant working experience preferred.
• Proficient in Microsoft Office applications.

Responsibilities

• Assist in the customer service department.
• Handle all customers' ratings for air and sea freight.
• Liaise with air and sea carriers and customers.
• Handle sea freight documentation such as bookings and billing.

Skills

Customer service

Communication

Education

GCE O level

Tools

Microsoft Office

Job description

The Supreme HR Advisory Pte. Ltd. is seeking a customer service assistant based at Changi Airfreight Centre. The role involves supporting the customer service team and coordinating with carriers for both air and sea freight operations.

Ideal candidates will have a minimum GCE O level and relevant experience, with strong Microsoft Office skills and a customer‑minded approach to handling inquiries, bookings, and billing tasks.