Fraud Operations Specialist - MariBank

Maribank Singapore Private Limited; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading company in the banking sector seeks a Fraud Investigator to conduct investigations and perform daily analyses of fraudulent activities. The ideal candidate will have strong analytical skills, attention to detail, and effective communication abilities to work independently and drive process improvements.

Qualifications

• A Diploma/Bachelor’s Degree in any field.
• At least 1 year of experience in fraud investigation processes.
• Strong analytical and problem-solving skills.

Responsibilities

• Conduct fraud investigations and daily fraud analysis.
• Synthesize data into fraud investigation reports with recommendations.
• Drive process improvements in fraud management.

Skills

Problem Solving

Analytical Skills

Critical Thinking

Attention to Detail

Communication

Education

Diploma/Bachelor’s Degree

Tools

MS Office

Job description

Job Description

• Responsible for conducting fraud investigations
• Perform daily fraud analysis to detect and investigate anomalies and fraudulent activities in customer and transaction data
• Identify and review evidence and documents to analyse the overall case; synthesise data into a fraud investigation report with recommendations
• Work with internal stakeholders to evaluate the efficiency of existing tools, processes, and policies related to fraud management
• Identify and review any gaps within the current control process and recommend enhancements to prevent the recurrence of similar fraud activities
• Drive process improvements in fraud operational processes and policies
• Perform ad-hoc reviews or projects as required or directed

Requirements

• A Diploma/Bachelor’s Degree in any field
• At least 1 year of experience in fraud investigation processes or related bank processes/products
• Possess good problem solving, analytical, and critical thinking skills
• Strong attention to detail and ability to notice discrepancies in data
• High ethical standards with demonstrated integrity
• Able to work independently with minimal supervision and able to multitask
• Excellent verbal and written communication skills
• Good working knowledge of MS Office (Excel, Word)